We have to carry out a credit check if you want to sign up to a pay monthly mobile phone contract. Our mobile phone and internet providers use them to decide whether to offer you a contract.
If you're signing up online we'll send you an email if your application has been declined. If you don't hear anything you can assume your application has been accepted. If you’re buying in-store we'll let you know there and then if your application has been accepted.
If your application isn't accepted, we'll do our best to find a different product that suits your needs. Don’t try to buy a Pay Monthly contract online again - taking lots of checks can harm your credit rating. We've loads of great deals on Pay As You Go that don't require a credit check.
*Monthly line rental discount based on trade-in value of Apple iPhone XS Max 64GB in working order, without cosmetic damage, and unlocked. Other values available dependent on device, working order, damage and network lock status. Monthly line rental will not display as reduced value, this will be paid lump sum in accordance with trade-in terms and conditions found on https://www.carphonewarehouse.com/mobiles/trade-in.html
Price Promise - If you find an upgrade, pay monthly SIM only or pay monthly deal for less at Vodafone, we'll match it and pay the equivalent of your first month's standard line rental via cheque. Applies to published prices only where the handset is in stock and available for immediate purchase or dispatch. Proof of competitor price(s) required. Full T&Cs click here.
†† Networks may increase monthly price in line with Retail Price Index (RPI).
Please note you can’t order your new phone online and trade in in store.