With our phone and tablet Trade-in service, you can sell your unwanted old devices for cash, even if they're damaged or not working. Then you can spend the money on anything you want, including a new phone contract.Sell my phone or tablet now
First of all, give us the details of your phone or tablet. We'll then quickly value it for you and give you a price.
You'll receive a free sales pack from us, with a padded envelope for safe and secure returns.
Pop into your local Post Office, and post your phone or tablet to us using tracked delivery.
When we get your device safely, we'll send a payment straight to your bank account.
As long as we receive your device in the condiiton you described, we'll pay you the price we quoted.
We'll send the agreed amount of cash straight to your bank account within 3 working days of receiving your device.
We're happy to take most types of phones and tablets. We even take damaged and non-working devices.
We pride ourselves on being environmentally friendly. We refurbish or recycle thousands of used devices each month.
We'll quote you a specific amount depending on your device and its condition. As long as your phone is in as described condition, we guarantee to pay the amount we quoted you, and won't suddenly drop the price for no reason.
Yes, our mobile phone recycling service takes all kinds of phones including iPhone, Samsung Galaxy, Sony Xperia and Nokia Lumia phones.
Take your unwanted phone to any one of our 800 stores and we'll transfer the cash onto your debit card immediately. Alternatively take advantage of our convenient online Trade-in service. Just select your phone from our Trade-in website, check you're happy with the valuation, and confirm your address. We'll send you a pre-paid envelope for you to send us your phone. When we've received it, we'll check it is in the condition you selected and process your payment the same day.
We can transfer money directly into your account within 3-5 working days, or send you a cheque in the post.
Yes. Even if your phone has a broken screen, superficial damage to the casing or doesn't turn on, we can still give you cash for it. We also recycle heavily damaged phones through our mobile phone recycling service.
Yes. We'll buy any phone or tablet even if you bought it somewhere else. Phones can be on any network too.
When you post your phone from any Post Office branch in our pre-paid sales pack you can track your device with the supplied tracking code.
Our sturdy packaging protects your phone in transit to ensure that we get the device in the same condition you sent it.
In the rare event that a phone is not received in "as described condition", we will offer to post it back to the sender, free of charge.
* Savings based on upfront cost. Subject to credit check and min. 24 months contract. Due to fast moving nature of this market, all offers, prices and availability are subject to change. All information accurate at the time of publish. Data allowance only applies to use in the UK.
1 Xperia™ Ticketmaster Offer: The offer only applies to customers who have purchased one of the following Xperia™ handsets: Xperia X, Xperia XA, Xperia Z5 Premium or Xperia Z5 Compact, either as a SIM free purchase or on a pay monthly or prepay tariff from Carphone Warehouse direct sales channels on and between 30th June 2016 and 7th September 2016. Open to residents of the UK aged 18 or over. Opening date for claims and entries is 14th July 2016. Closing date for receipt of claims is 24th September 2016. To claim offer and enter, go online with your IMEI number, mobile number and register. Your Ticketmaster e-Gift Card will be emailed within 28 days. Due to date restrictions closing date for entries to win Festival Tickets is 12th August 2016. Winners will have 8 days to claim their prize. 10 pairs of tickets to be won, prizes are randomly allocated, no expenses included. Customers who return the device for change of mind are not eligible. For full terms and conditions visit sonymobile.com/carphonewarehouseticketmasteroffer. For the full Ticketmaster Gift Card terms & conditions please visit ticketmaster.co.uk/gcterms. Promoter: Sony Mobile Communications AB (of 221 88 Lund, Sweden). Icons and images are simulated and are for illustrative purposes only. Sony is a trademark or registered trademark of Sony Corporation. ©2016 Sony Communications Inc. All rights reserved.
2 Free Sony MDR-10RC Headphones, RRP £99 when you purchase the Sony Xperia X or Xperia XA on a pay monthly, pay monthly upgrade or SIM Free (Sim Free applies to in-store purchases only). Prices correct at time of going to print. Not valid in conjunction with any other offer. No cash alternative. Subject to availability. Headphones will not be supplied with the handset, delivery will be to customer address, 2 to 3 working days after in-store purchase or delivered to store for customer collection. Xperia™ Ticketmaster offer only applies to customers who have purchased one of the following Xperia™ handsets: Xperia X, Xperia XA, either as a SIM free purchase or on a pay monthly or prepay tariff from Carphone Warehouse direct sales channels on and between 28.07.16 and 10.09.16.
†† Networks may increase monthly price in line with Retail Price Index (RPI).