Trade-in | Carphone Warehouse

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How much is your phone worth?

With our phone and tablet Trade-in service, you can sell your unwanted old devices for cash, even if they're damaged or not working. Then you can spend the money on anything you want, including a new phone contract.

Sell my phone or tablet now

How does Carphone Warehouse trade-in work?

1. Find out how much your device is worth

First of all, give us the details of your phone or tablet. We'll then quickly value it for you and give you a price.

2. Get your padded returns envelope

You'll receive a free sales pack from us, with a padded envelope for safe and secure returns.

3. Return your device to Carphone Warehouse

Pop into your local Post Office, and post your phone or tablet to us using tracked delivery.

4. We’ll pay you the agreed amount

When we get your device safely, we'll send a payment straight to your bank account.

Why return your phone or tablet us?

Price Promise

As long as we receive your device in the condiiton you described, we'll pay you the price we quoted.

Speedy payment

We'll send the agreed amount of cash straight to your bank account within 3 working days of receiving your device.

We accept all kinds of devices

We're happy to take most types of phones and tablets. We even take damaged and non-working devices.

It’s good for the environment

We pride ourselves on being environmentally friendly. We refurbish or recycle thousands of used devices each month.

Sell, Recycle or Trade-in your mobile phone FAQs

How much money will I get when I sell my mobile phone or tablet for recycling?
Does your mobile phone recycling service take any phone?
How do I sell my mobile phone to Carphone Warehouse?
How will I get paid?
Can I sell my mobile phone to you if it's not working or damaged?
I didn't buy my mobile phone from Carphone Warehouse, can I still sell my phone to you?
How do I keep track of my mobile phone in the post?
What does the pre-paid sales envelope look like?
What happens if the phone is not in "as described condition"?

* Savings based on upfront cost. Subject to credit check and min. 24 months contract. Due to fast moving nature of this market, all offers, prices and availability are subject to change. All information accurate at the time of publish. Data allowance only applies to use in the UK.

 

1 Xperia™ Ticketmaster Offer: The offer only applies to customers who have purchased one of the following Xperia™ handsets: Xperia X, Xperia XA, Xperia Z5 Premium or Xperia Z5 Compact, either as a SIM free purchase or on a pay monthly or prepay tariff from Carphone Warehouse direct sales channels on and between 30th June 2016 and 7th September 2016. Open to residents of the UK aged 18 or over. Opening date for claims and entries is 14th July 2016. Closing date for receipt of claims is 24th September 2016. To claim offer and enter, go online with your IMEI number, mobile number and register. Your Ticketmaster e-Gift Card will be emailed within 28 days. Due to date restrictions closing date for entries to win Festival Tickets is 12th August 2016. Winners will have 8 days to claim their prize. 10 pairs of tickets to be won, prizes are randomly allocated, no expenses included. Customers who return the device for change of mind are not eligible. For full terms and conditions visit sonymobile.com/carphonewarehouseticketmasteroffer. For the full Ticketmaster Gift Card terms & conditions please visit ticketmaster.co.uk/gcterms. Promoter: Sony Mobile Communications AB (of 221 88 Lund, Sweden). Icons and images are simulated and are for illustrative purposes only. Sony is a trademark or registered trademark of Sony Corporation. ©2016 Sony Communications Inc. All rights reserved.

 

2 Free Sony MDR-10RC Headphones, RRP £99 when you purchase the Sony Xperia X or Xperia XA on a pay monthly, pay monthly upgrade or SIM Free (Sim Free applies to in-store purchases only). Prices correct at time of going to print. Not valid in conjunction with any other offer. No cash alternative. Subject to availability. Headphones will not be supplied with the handset, delivery will be to customer address, 2 to 3 working days after in-store purchase or delivered to store for customer collection.  Xperia™ Ticketmaster offer only applies to customers who have purchased one of the following Xperia™ handsets: Xperia X, Xperia XA, either as a SIM free purchase or on a pay monthly or prepay tariff from Carphone Warehouse direct sales channels on and between 28.07.16 and 10.09.16. 

 

†† Networks may increase monthly price in line with Retail Price Index (RPI).