With our phone and tablet Trade-in service, you can sell your unwanted old devices for cash, even if they're damaged or not working. Then you can spend the money on anything you want, including a new phone contract.
As long as we receive your device in the condiiton you described, we'll pay you the price we quoted.
We'll send the agreed amount of cash straight to your bank account within 3 working days of receiving your device.
We're happy to take most types of phones and tablets. We even take damaged and non-working devices.
We pride ourselves on being environmentally friendly. We refurbish or recycle thousands of used devices each month.
We'll quote you a specific amount depending on your device and its condition. As long as your phone is in as described condition, we guarantee to pay the amount we quoted you, and won't suddenly drop the price for no reason.
Yes, our mobile phone recycling service takes all kinds of phones including iPhone, Samsung Galaxy, Sony Xperia and Nokia Lumia phones.
Take your unwanted phone to any one of our 800 stores and we'll transfer the cash onto your debit card immediately. Alternatively take advantage of our convenient online Trade-in service. Just select your phone from our Trade-in website, check you're happy with the valuation, and confirm your address. We'll send you a pre-paid envelope for you to send us your phone. When we've received it, we'll check it is in the condition you selected and process your payment the same day.
We can transfer money directly into your account within 3-5 working days, or send you a cheque in the post.
Yes. Even if your phone has a broken screen, superficial damage to the casing or doesn't turn on, we can still give you cash for it. We also recycle heavily damaged phones through our mobile phone recycling service.
Yes. We'll buy any phone or tablet even if you bought it somewhere else. Phones can be on any network too.
When you post your phone from any Post Office branch in our pre-paid sales pack you can track your device with the supplied tracking code.
Our sturdy packaging protects your phone in transit to ensure that we get the device in the same condition you sent it.
In the rare event that a phone is not received in "as described condition", we will offer to post it back to the sender, free of charge.
* Average saving is based on customers that purchased a new contract between 1st Dec 2016 and 31st Dec 2016. For 60% of customers we were able to directly compare the total cost of ownership of the deal purchased from Carphone Warehouse vs. the network's price. Total cost of ownership is calculated by: monthly cost x 24 + upfront cost - any cashback
† Pay monthly savings based on upfront cost. Pay As You Go and SIM free savings on selected phones only. Minimum £10 top up on Pay As You Go phones required. Excludes all other promotions and free offers. Subject to credit check and min. 24 months contract. Due to fast moving nature of this market, all offers, prices and availability are subject to change. All information accurate at the time of publish. Data allowance only applies to use in the UK.
1 * Purchase the Samsung S7 Edge on SIM free, pay monthly or pay as you go between on 12 January 2017 and 28 February 2017 and get a Gear Fit2. Available in size large and black colour only. To claim visit http://www.samsung.com/uk/freegearfit2 and complete the online claim form, uploading proof of purchase, entering the serial number and providing all other required information. Claims must be made within 60 days from the date of purchase. Last date for claiming for purchases made on 28 February 2017 is 23:59 on 8 April 2017. Claims received outside the Claim Period will be marked as invalid and will not be accepted. Customers will be emailed to confirm that their claim has been received and upon verification a second email will be sent to confirm the verification and delivery details. Delivery of the Gear Fit2 will be sent to the (UK, Channel Islands, Isle of Man, NI or ROI only) postal address provided. This Promotion is not redeemable with any other offer. Maximum one claim per Promotion Product purchase and a maximum of one claim per household during the Promotion Period. Please see here for full Promotion terms.
†† Networks may increase monthly price in line with Retail Price Index (RPI).