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  • Complete your Trade-in Online
  • We'll send you a prepaid postage envelope
  • Send it back to us, and we'll send you the cash!

Phone trade-in

    Apple logo

    Apple iPhone 16: Get an extra £100 when trading in

    eligible working iPhone XS or later and buy a New Apple iPhone 16 Family products

    Apple logo

    Apple iPhone 16e: Get an extra £100 when trading in

    eligible working iPhone XS or later and buy a New Apple iPhone 16 Family products

    Apple logo

    Apple iPhone 16 Plus: Get an extra £100 when trading in

    eligible working iPhone XS or later and buy a New Apple iPhone 16 Family products

    Apple logo

    Apple iPhone 16 Pro: Get an extra £100 when trading in

    eligible working iPhone XS or later and buy a New Apple iPhone 16 Family products

    Apple logo

    Apple iPhone 16 Pro Max: Get an extra £100 when trading in

    eligible working iPhone XS or later and buy a New Apple iPhone 16 Family products

    Samsung logo

    Samsung Galaxy S25: Get an extra £80

    on top of your trade-in value when you trade-in any eligible handset

    Samsung logo

    Samsung Galaxy S25 Plus: Get an extra £100

    on top of your trade-in value when you trade-in any eligible handset

    Samsung logo

    Samsung Galaxy S25 Ultra: Get an extra £125

    on top of your trade-in value when you trade-in any eligible handset

    Samsung logo

    Samsung Galaxy Z Fold6: Get an extra £150

    on top of your trade-in value when you trade-in any eligible handset

    Samsung logo

    Samsung Galaxy Z Flip6: Get an extra £110

    on top of your trade-in value when you trade-in any eligible handset

    Samsung logo

    Samsung Galaxy S24: Get an extra £70

    on top of your trade in value when you trade-in any eligible handset

    Samsung logo

    Samsung Galaxy S24 FE: Get an extra £65

    on top of your trade-in value when you trade-in any eligible handset

    Taking advantage of a promotion?

    If you have taken advantage of a promotion whilst trading in your device we need some additional information to help validate your promotional payment. You will need:

    • • The order number for your completed qualifying new phone purchase
    • • To obtain a trade-in value for the phone you want to trade in by entering the relevant details in the “Phone Trade-in” section above
    • • Click HERE to complete the trade-in promo form after completing the above steps

    When we receive your device back, we will then trigger your promotional payment. This will be a separate payment transaction which will follow your standard device payment.

    Please Note – If the form is not complete and purchase information is not provided before we receive your device back, we will not be able to process your additional payment.

    Phone trade-in

    Want a new phone and wondering what to do with your old one? Or do you have an old mobile (or two or three) just gathering dust in a drawer? The smartest thing to do would be to sell your old phone.

    At Carphone Warehouse, you can trade-in phones and we'll pay you for them. Or you can use the trade-in value to upgrade early without having to pay a penalty. Just tell us your phone’s make and model and what condition it's in, then we'll let you know how much you can sell it for. You can even trade-in broken phones!

    Trading in your old mobile is not only great for your bank balance, but if it’s in good condition, it'll be refurbished and sold on to someone else who’ll love it. If the phone is broken, we may still be able to re-use some of its parts. And if it's too badly damaged, we can recycle it for free and make sure it stays out of landfill.

    iPhone trade-in

    Whether you want to trade in an iPhone 13, a more recent model, or something as old as an iPhone 8 or earlier — we'll let you sell your old iPhone. And it doesn’t matter if you didn’t buy it from us or what network it’s on, which makes us one of the best places to trade-in your iPhone.

    To trade in online, just enter the details of the iPhone you want to trade in (model or IMEI/Serial number) and we'll let you know what it's worth. We'll then send you a trade-in pack, with details on how to return your iPhone and a pre-paid postage box. Once we've received your item and checked it over, we'll transfer the money into your account within three to five working days.

    Alternatively, you can trade-in your phone in any of our stores and we'll tell you then and there how much we'll offer for it. The amount will be paid to you by direct bank transfer, so you can then put that money towards a new phone. Check out our range of the latest Apple iPhones at great prices.

    Always remember that when preparing your iPhone for trade-in, it's important to backup your data first. Transfer your information over to your new device, and then remove all your personal data from your old phone before handing it over to us.

    Samsung trade-in

    If you're looking to sell your old Samsung phone and replace it with a newer model, you've come to the right place. Whether you have a Samsung Galaxy S8 you feel like you've had forever, or something a bit more recent like an S22, we can give you a great price.

    Like any phone or tablet you want to trade in, your Samsung device will need to be in good condition to get the best possible price. To be considered 'working' it needs to fulfil certain criteria, including:

    • the phone must switch on and off, and be able to charge up
    • the phone's screen can't be cracked or chipped, and must have no missing pixels
    • the home button, cameras, sound and vibration must all work
    • there must be no liquid damage to the phone
    • the phone can't be bent, mis-shaped, or have any missing parts

    You can also sell an old Samsung phone that isn't working, just let us know what's wrong with it and we'll offer you the best price we can. If the phone isn't worth anything, we'll happily recycle it for free. Please don't put a damaged phone - or any phone - in your household bin as it'll end in in landfill which is incredibly bad for the environment.

    Trade-in phone for cash

    It's easy to get a quote online for the trade-in value of your phone. Whether it's an iPhone 13 trade-in, a Samsung Galaxy S24 trade-in, or a Google Pixel 8 Pro trade-in, we can give you a fair amount. As long as the phone is in the condition you stated, we guarantee to pay the agreed quote.

    Once we've received your phone in the post, getting paid is quick and easy. We’ll check the device over and process the payment the same day. That means you should see the cash in your bank account within three working days. Or we can send you a cheque if that's more convenient. If, when we receive the phone, the condition is not as stated (and it affects the trade-in value), then we can return the phone to you free of charge.

    Phone trade-in comparison

    To make sure you get the best quote for your old handset, it's always a good idea to do a mobile phone trade-in comparison. And we think you'll find Carphone Warehouse — a well-known and trusted brand — at the top of your list. Not only do we offer great prices, but we guarantee the quoted amount and quick and easy payment.

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