iD Mobile is a network known for its customer service, reliability, and feature-packed plans. Whether you're looking for the very latest phone tech, or prefer simplicity and affordability, iD Mobile has got you covered.
We offer some of the best value phone and SIM only plans on the market. So, whether you’re already with us and are ready to upgrade, or you’re new to iD Mobile, we’ve got the deal for you. And with a huge range of iD Mobile phones across all price points - from budget friendly smartphones to the latest flagship releases from Apple and Samsung - there really is something for everyone.
Looking to switch to iD Mobile? It’s as simple as sending a text message. But deciding which of our brilliant pay monthly deals or SIM only deals to choose from…now that’s a conundrum!
Why choose iD Mobile?
Great service
99% coverage.There’s more to iD Mobile than just great deals. With 99% UK coverage, you can stay connected almost anywhere in the country. Whether you're in a big city or small town, you won't have to worry about losing signal. This means you can stay in touch with friends and family, access important work documents, and enjoy your favourite apps and services without any interruptions.
The UK’s fastest 5G. Strap yourself in for speedy 5G! We’re powered by Three, the UK’s fastest 5G network*. So, if you like to stream music and videos on the go, or you’re just always in a rush, you can say goodbye to lag on long loading times. With iD Mobile 5G network, you can enjoy super-fast internet speeds no matter where you are. Whether you're streaming your favourite shows, downloading large files, or just browsing the web, you'll notice the difference.
Features you’ll love.
Roam like you’re at home. Love to travel abroad but hate paying Roaming charges? You’re in luck! With iD Mobile you can use your data (up to 30GB), minutes, and texts allowances in 50 countries worldwide. So, whether you’re using your phone to check restaurant reviews, find last minute accommodation, or to get directions to a heavenly beach, you can roam like you’re at home with iD Mobile.
Data Rollover. One of the best things about iD Mobile is the Data Rollover feature. If you don't use all your data in a month, you can carry it over to the next month. This means you never have to worry about wasting your allowance. If you know you’ll be using a lot of data in the following month (if you’re going on holiday, for example), this feature makes sure you’ll have what you need.
24/7 customer support. To help you get answers faster, our customer service is 100% online. We have the iD Mobile Community and Help Hub where you can find useful articles and chat with over 70k fellow iD Mobile customers. You can also talk to our chat bot for simple queries, speak to one of our team on Live Chat, or you can catch us on our social channels.
Bill Capping. Ever been hit with a big mobile bill? With our Bill Capping feature you can cap your out-of-plan spend to an amount that suits you, helping you stay in control of your finances.
iD Mobile Deals
SIM only Deals
If you already have a phone and just need a SIM card, iD Mobile's SIM only deals are a great choice. These plans offer flexible data allowances and come with all the benefits of iD Mobile's network, like 5G access and Data Rollover. Whether you're a light user or someone who needs a lot of data, you can find a plan that suits.
We offer 1-month rolling, 12-month, or 24-month SIM only plans that come with a range of data allowances from 4GB to unlimited, plus all iD Mobile SIM only deals come with unlimited minutes and texts. Usually, the longer the contract the more data you get for your money. To get the best SIM only deal for you pick the combination of data and contract length that suits you best.
Pay monthly deals
For those who want the latest phones and a hassle-free experience, iD Mobile's pay monthly deals are the way to go. These plans come with a choice of the latest phones from top brands like Apple, Samsung, and Google, and include all the benefits of iD Mobile's network. It's a great way to get the phone you want without breaking the bank.
Looking for a new phone? We’ve got loads of Pay monthly deals to choose from, whatever your budget. From cheap deals on entry level smartphones, to great value on the latest flagship phones from the top brands.
iD Mobile iPhone and Samsung Deals
When it comes to mobile phones, Apple and Samsung are the biggest names out there. Their latest handsets usually come with a hefty price tag and are coveted by many. By getting the phone on a Pay monthly deal, you can spread the cost over 24 months, making it far more affordable. At iD Mobile we have fantastic iPhone and Samsung deals that will make you - and your bank balance - happy.
Who Are iD Mobile?
iD Mobile is part of the Carphone Warehouse group, which has a long history of providing high-quality mobile services. This partnership means that iD Mobile customers have access to the latest technology and the best customer support. Whether you need the latest phone, a new SIM card, or help with your plan, you can count on iD Mobile.
3G Switch Off
We’re phasing out our 3G network, and will be switching it off by the end of 2024, in order to focus network resources on efficient new 4G and 5G technology. If you currently use a 3G-only phone, you’ll be unable to use this on iD Mobile after this time, and would need to upgrade to a compatible 4G or 5G device. Click here for more information.
iD Mobile FAQs
Can I use my iD Mobile SIM abroad?
Yes, iD Mobile customers can take their SIM cards to 50 different international destinations. This benefit is included in all iD Mobile plans, making it convenient to stay connected while traveling. Whether you're on a business trip or a holiday, you can easily stay in contact with loved ones, access essential work files, and enjoy your favourite apps without facing high roaming fees.
What happens if I exceed my data allowance?
iD Mobile offers bill capping, which means that your bill will not exceed a certain amount even if you use all of your data allowance. This means you can use your mobile plan without worrying about unexpected high charges. It's like having a safety net for your mobile expenses, so you always stay within budget. If you’re worried about using too much data, bill capping helps you enjoy your mobile experience without any stress.
By choosing iD Mobile, you can enjoy a range of benefits that make staying connected easy, convenient, and affordable. Whether you're looking for the latest phones, flexible plans, or expert customer support, iD Mobile has everything you need.
McAfee FAQs
What is McAfee Privacy & Identity Guard?
McAfee Privacy & Identity Guard helps you take back control of your personal data and minimise the risk of identity theft.
To help you take charge, it will:
• Send you early alerts if your data is found on the dark web.
• Take steps on your behalf (or give you the steps) to protect your data.
• Find old or unused accounts and provide their risk levels, which you can then decide to keep or delete.
• Find data brokers or people search sites that have your info. It then requests removal or provides steps for you to take.
• Show you how safe you are online with a personal McAfee Protection Score.
How do I get access to this free trial?
You’ll receive an email from iD, around 12-17 days following your order, containing info about the product and details on how to sign up. Just click on the Find out more button in the email and follow the steps to redeem the offer.
How long is the trial for?
The free trial is valid for 90 days.
Do I have to give my card details to sign up to the trial?
Yes. To accept the free trial, you’ll need to provide McAfee with either your bank account or PayPal details. However, no payment will be taken until the free trial ends.
Can I turn auto-renewal off?
Yes, and turning off auto-renewal is easy too. Just log in to your McAfee account and follow these steps:
1. Log in to your McAfee account.
2. At the top of your My Account page, select Account.
3. Click Auto-Renewal Settings.
4. Follow the on-screen instructions to turn auto-renew off.
Can I pay for McAfee’s Privacy & Identity Guard monthly?
Unfortunately, McAfee currently only offers a yearly subscription price.
I forgot to cancel my auto-renew subscription. Can I get a refund?
Yes. You can request a refund by speaking to McAfee customer services via chatbot, phone, or processing an online refund request form. You can find these options under the Contact Us section in your McAfee account.
I have a question about the product. How can I contact McAfee?
You can find a range of Help Topics in your McAfee account. Alternatively, go to the Contact Us section in your McAfee account, where you can speak to an agent via chatbot or over the phone.
Is there a limit on how many devices I can protect?
For your peace of mind, all your devices can be protected as part of your subscription.
Can I use Privacy & Identity Guardian along with other McAfee products?
Yes. You can use McAfee Privacy & Identity Guardian along with other McAfee security products, which will offer you full protection. Apps like LiveSafe or Total Protection secure your devices, while Privacy & Identity Guardian protects your data and online accounts.
1. Based on analysis by Ookla® of Speedtest Intelligence® data for Q1-Q2 2023.Ookla trademarks used under license and reprinted with permission. Visit speedtest.net/awards/fastest-5g to find out more. 2. 4G coverage 99.8% of the UK outdoor population. 3. 30GB limit if your allowance is 30GB or more. Subject to fair usage & open data policies.
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