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7 days a week on all to home orders Free next day delivery

What happens once I have placed my order?

Once you have placed your online order you will need to accept some documents that we will send to you by email. This email will be received from [email protected]. When you receive the email you will need to click on the link and accept the documents, once you have done this the order will proceed and there is nothing further you need to do. If you miss the email one of our colleagues will give you a call to talk you through this to ensure we can get your order to you as soon as possible.

Flexible delivery options

Our delivery service is one of the most flexible around, because we understand everyone’s lives are different.  We offer FREE delivery 7 days a week, to fit right in with your busy life. And that’s not all:

 

·        We give you a 1-hour delivery window, so you don’t have to waste time waiting.

 

·        We let you track your driver’s progress on a real-time map on your smartphone.

 

 

Need more info? You’ll find lots of delivery FAQs near the bottom of this page.

 

Free delivery 7 days a week

FREE delivery 7 days a week

 

 
  • Order by 9PM for next day delivery



  • Free next-day delivery is available 7 days a week to your home, via DPD (UK). We’re unable to offer this services to certain remote locations - see below for details of these.
 
  • If you place your order before 9PM on weekdays (Mon-Fri), or 6pm on weekends (Sat-Sun), we can deliver it for free the next day. If you order after these hours, it’ll be processed the next working day (you can view all this info on the table).
 
  • If DPD (UK) is delivering your order, you can request a Saturday or Sunday delivery (this service isn’t available for the Channel Islands though). Weekend delivery times are between 7.30am - 7.30pm.
 
  • DPD will text you on the delivery day to confirm your one-hour time slot between 7.30am-7.30pm (sorry, but this service is unavailable in certain remote locations).
 
 
Please note: We do not deliver on Christmas Day, Easter Sunday or Easter Monday. Selected delivery options are not available on bank holidays. To recieve your delivery before Christmas, please place your order by 22nd December 2022

Where we deliver to

 
  • We deliver to addresses right across mainland UK and Northern Ireland, and to all UK islands. Sorry, but we don’t deliver to the Channel Islands or BFPO addresses. 

 

  • Please allow 48 hours for delivery to Northern Ireland, Isle of Man, and certain areas of Scotland and Cornwall.

 

  • Sorry, but next-day delivery isn’t available for these postcodes:
 
  • AB30
  • AB44 - AB56
  • BT
  • EIZZ75 (All)
  • FK17 - FK21
  • G83
  • GY (All)
  • HS1 - HS9
  • IM (All)
  • IV (All)
  • JE (All)
  • KA27 - KA28
  • KW0 - KW99
  • PA20 - PA99
  • PH17 - PH99
  • TR21 - TR25
  • ZE (All)

Useful information

Frequently asked questions

How do I return a phone that I bought in store?
Can I track my order?
What if I won’t be in to receive my parcel?
How do I cancel or change an order?
What if something’s wrong with my product?
Can I return or exchange my product?
What can’t I return or exchange?
When will my order arrive?

Your order may be delayed for a number of reasons e.g. stock shortages or credit check issues. If it’s delayed, we’ll phone or email you to keep you updated.