New Contract
First founded in 1989 by Charles Dunstone, we’re now part of Dixons Carphone – the largest independent telecommunications retailer in Europe. We have over 1100 stores across the UK and Ireland, and we're also the number 1 independent mobile online retailer in the UK.
Providing unbeatable customer service is at the heart of everything we do. With us, it’s all about finding you the best deal and the right combination of phone, tablet, network and tariff. We also monitor Trust Pilot to make sure we're constantly improving to keep you, our customers, happy.
We compare the widest range of handsets and network tariffs to help you find a personalised deal. We offer two tools for this - Pin Point in store, and Help me choose online. Both are specially designed to help find the best deal that's right for you.
For more information about our financial performance, please view our annual report.
Thanks to your support, we're the proud winners of several top awards
Carphone Warehouse history starts in 1989, when it was founded by Charles Dunstone and Julian Brownlie. In 2014, a merger formed the family of brands known as Dixons Carphone - find out more about Dixons history. Since 2018, Carphone Warehouse’s CEO is Alex Baldock.
We provide a huge range of mobile phones – from the latest flagship phones to great value handsets – available as contract phones and SIM only. There’s always a Carphone Warehouse deal which will give you everything you need at a great price – whether that’s calls, texts or data.
You sure can - and it’s simple to use. Just go to track my order, enter your parcel number and you can track your Carphone Warehouse order and delivery status. So, you’ll have the latest info on when you can expect your brand-new phone!
Yes. A Carphone Warehouse credit check is there to make sure you can afford that dream phone. But why not run a check yourself to help you plan for your next must-have mobile? Give Carphone Warehouse credit check a go.
While standalone Carphone Warehouse stores are closing down, you’ll still find us at 3-in-1 Currys, PC World and Carphone Warehouse stores. Check out our store locator for your nearest branch. You’ll be able to get your hands on some amazing tech and check out our unbeatable Carphone Warehouse instore deals.
If you have a problem with your phone, you can pop into a Carphone Warehouse and we can help - check out our store locator for your nearest. Alternatively, you’ll be able to make any returns by post.
You can also check out the Carphone return policy to make sure you’re eligible.