Got your eye on a smartphone but can’t afford the retail price? A refurbished phone from us is the answer. Every refurbished phone in our range has been returned by a customer simply because they changed their mind shortly after purchase. So, other than the fact the box has been opened, it’s in near mint condition. Once we receive the phone, we just return it to its factory settings and lower the price, win-win for you.
All of our refurbished phones come with a 12-month warranty. That’s the same amount you’d get with a brand new phone, so you can relax knowing that if there are any bumps in the road, you’re covered. Don’t worry though, every phone in our range is fully inspected by a qualified engineer, and has passed a rigorous quality control test before it’s sold to you.
Your refurbished phone will come in a plain white unbranded box. Inside, you’ll find the phone itself, along with a charger and charging cable for it. Unfortunately, we’re not able to include headphones for hygiene reasons – but even if you purchase a new pair from us, you’ll still save a packet overall.
All of our refurbished phones are Grade A, which is the highest grade you can get. Our Grade A phones are as good as new, in mint condition with have no scuffs or minor marks. Each Grade A device also has the battery and performance tested, checking its in perfect working condition before sold.
We don’t just rebox our refurbished phones. We fully check the screen, body and battery and we replace the parts if needed. Plus 12 months warranty.
All our refurbished phones are unlocked, meaning you can use any SIM Only contract. And if you already have a SIM card, you just need to pop it in and you’re ready to go.
Yes, all of our refurbished iPhones come with the same 12-month Apple warranty you would get with a brand new handset. And if you find a fault you want us to take a look at, just head into your local store and speak to one of our colleagues.
*If you find an upgrade, pay monthly SIM only or pay monthly deal for less at O2, EE or Vodafone, we'll match it and pay the equivalent of your first month's standard line rental via cheque. Applies to published prices only where the handset is in stock and available for immediate purchase or dispatch. Proof of competitor price(s) required. Applies to deals on a like for like basis, offered in the same sales channel and may be claimed at the time of purchase or up to 14 days after. Cannot be used in conjunction with other deals, including cash back, personalised variations offered directly to individual customers, offers via third parties or pre-order incentives. Applies to the UK and Ireland only. For full Terms and conditions click here or ask staff for full details.
* Calls to these numbers are free from a BT landline (depending on your calling plan). Call costs from mobiles and other networks vary.
Monday - Sunday: 9am - 6pm
Saturday 23rd - Sunday 24th December: 8am - 10pm Christmay Day, Boxing Day and 31st December: 8am - 10pm. New Years Day: Closed
The Carphone Warehouse Ltd is authorised and regulated by the Financial Conduct Authority. Registered Office: 1 Portal Way, London W3 6RS, Registered in England No. 2142673. © Dixons Carphone PLC 2019
