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  • 12 MONTH WARRANTY included with all purchases
  • GRADE A refurbishments
  • CHARGING CABLE included
  • FREE NEXT DAY DELIVERY when you order before 9pm
  • Learn more

Learn more about refurbished

What’s the main benefit of buying a refurbished phone?

The big advantage of buying a refurbished smartphone is to save money! You can expect to pay a lot less upfront for a refurbished phone compared to a new one, and perhaps also pay cheaper monthly line rental.

If you want to have the latest mobile tech in your pocket without paying the full price, a refurbished phone is a great choice. And don’t forget, they come with a 12-month warranty.


Why buy from Carphone warehouse?

Got your eye on a smartphone but can’t afford the retail price? A refurbished phone from us is the answer. Every refurbished phone in our range has been returned by a customer simply because they changed their mind shortly after purchase. So, other than the fact the box has been opened, it’s in near mint condition.  Once we receive the phone, we just return it to its factory settings and lower the price, win-win for you.



How long is the warranty?

All of our refurbished phones come with a 12-month warranty. That’s the same amount you’d get with a brand new phone, so you can relax knowing that if there are any bumps in the road, you’re covered. Don’t worry though, every phone in our range is fully inspected by a qualified engineer, and has passed a rigorous quality control test before it’s sold to you.


What’s included in the box?

Your refurbished phone will come in a plain white unbranded box. Inside, you’ll find the phone itself, along with a charger and charging cable for it. Unfortunately, we’re not able to include headphones for hygiene reasons – but even if you purchase a new pair from us, you’ll still save a packet overall.


What Grade A phone are these?

All of our refurbished phones are Grade A, which is the highest grade you can get. Grade A phones are in near mint condition and have little or no scruffs and minor marks. Each Grade A device is also tested to be in perfect working condition before sold.


What is a refurbished smartphone?
Are refurbished phones locked to a network?
Do you get any warranty with a refurbished phone?

*If you find an upgrade, pay monthly SIM only or pay monthly deal for less at O2, EE or Vodafone, we'll match it and pay the equivalent of your first month's standard line rental via cheque. Applies to published prices only where the handset is in stock and available for immediate purchase or dispatch. Proof of competitor price(s) required. Applies to deals on a like for like basis, offered in the same sales channel and may be claimed at the time of purchase or up to 14 days after. Cannot be used in conjunction with other deals, including cash back, personalised variations offered directly to individual customers, offers via third parties or pre-order incentives. Applies to the UK and Ireland only. For full Terms and conditions click here or ask staff for full details.


* Calls to these numbers are free from a BT landline (depending on your calling plan). Call costs from mobiles and other networks vary.