New Contract
Carphone Warehouse is part of Currys, the UK’s leading tech retailer.
The mobile phone industry has changed significantly since we opened the doors to the first Carphone Warehouse store back in 1989. And whilst our business has evolved along the years and is far different to how it was back then, the values of Carphone Warehouse remain the same. It’s still all about finding the right deal to suit your mobile needs at some of the best prices out there.
Alongside Currys, our mission is to help everyone enjoy amazing technology. Whether you’re buying in-store or online at Currys, or online at Carphone Warehouse, we offer the best range of mobile products and mobile services.
So what has changed over the years? We’re still the same Carphone Warehouse you know and love, but we’re now part of Currys, the UK’s largest tech retailer.
When coupled with over 30-years of mobile expertise and great customer service – both in-store and after you’ve bought with us – choosing Carphone Warehouse and Currys for your next mobile phone or SIM deal is a better choice than ever before!
We stock a huge range of mobile phones here at Carphone Warehouse, from the latest flagship models to great value handsets. Plus, we offer a range of network tariffs to help you find the right deal. So, whether you’re after a monthly phone plan, SIM-only plan, or a SIM-free phone — there’s always a Carphone Warehouse deal that’ll give you everything you need at a great price.
If you’re looking for a new device as well as a new plan, pay-monthly contract phones at Carphone Warehouse are perfect. You can get a brand-new, top-of-the-line model and pay it off over 24 months. Along with a great value bundle of data, calls, and texts to go with it.
Already have a plan you’re happy with but fancy a new phone? Just buy a SIM-free phone outright. You’re not tied to any network or plan, so in the future, you can shop around for the best SIM-only deals. Most phones sold at Carphone Warehouse come unlocked, so you’re free to pop in a SIM from any network.
We also offer great Carphone Warehouse trade-in options online and in-store. Simply put: we buy old phones for cash. Just tell us what make and model of phone it is, and what condition it’s in and then we’ll let you know how much it’s worth. Easy!
While we no longer have standalone Carphone Warehouse stores, you can find our mobile experts in Currys stores around the UK. Our team will always be happy to help you get the best deal on your next handset.
If you need to speak to Carphone Warehouse customer service, there are lots of ways to get in touch. Just head to our contact us page where you’ll find our customer service number, email address, and more ways to get in touch.
Carphone Warehouse is a mobile phone retailer, founded in 1989 by Charles Dunstone and Julian Brownlie. We're a trusted UK mobile brand that offers competitive prices on unlocked phones, SIM-only deals, and phone accessories - all now online.
Yes, in 2014 Carphone Warehouse merged with Currys to form a family of brands under Dixons Carphone PLC (which became Currys PLC in 2021).
Carphone Warehouse is now an online-first company, but you can still access our mobile services in Currys branches across the UK. Our in-store experts will be able to help you if you’d prefer to buy or speak to someone in person. Just use the Currys store finder to locate your nearest branch..
Yes, all our phones are unlocked. That means you’re free to enjoy the benefits of whichever UK network you prefer.
Yes, we run a quick credit check for pay-monthly and upgrade contracts. This is to make sure that you can afford that dream phone while protecting you against identity fraud.
If you're signing up online, we'll send you an email to let you know how your application went. It might take a few days to get a response, but in most cases, it only takes a few minutes to complete. You’ll always get a response, so be sure to check your junk folder in case the email has ended up there.
If you’re buying in-store, we'll let you know there and then if your application has been accepted.
Yes, you can upgrade your phone or switch to a SIM-only plan through our website. We support upgrades for Vodafone, iD Mobile, and more.
As an online-first retailer, we keep overheads low and pass those savings on to you. That’s why here at Carphone Warehouse, we can offer top models and plans at unbeatable prices.
You can reach us via live chat, email, phone, or in-person at Currys. For full contact details, head to our help & support page.