Pay today

New Contract

Pay monthly
Added to compare

About Carphone Warehouse

We Compare. You Save...

Who we are

First founded in 1989 by Charles Dunstone, we’re now part of Dixons Carphone – the largest independent telecommunications retailer in Europe. We have over 1100 stores across the UK and Ireland, and we're also the number 1 independent mobile online retailer in the UK. 

Our values

Providing unbeatable customer service is at the heart of everything we do. With us, it’s all about finding you the best deal and the right combination of phone, tablet, network and tariff. We also monitor Trust Pilot to make sure we're constantly improving to keep you, our customers, happy. 

What we do

We compare the widest range of handsets and network tariffs to help you find a personalised deal. We offer two tools for this - Pin Point in store, and Help me choose online. Both are specially designed to help find the best deal that's right for you. 

Our performance

For more information about our financial performance, please view our annual report

Award winning

Thanks to your support, we're the proud winners of several top awards

Dixons Carphone customer FAQs
Why are we merging?
What does this mean for me as a Carphone Warehouse customer?
Will there be store closures?
Does this mean that the Carphone Warehouse brand will be replaced by Dixons Carphone?
What about my mobile phone contract?
I have a gift voucher from Currys PC World. Can I use this at Carphone Warehouse now?
Where do I go if I need to return/ exchange/ cancel something?
Where do I go if I need to book in for a repair?
I would like to make a complaint. What do I do?
What if I have a question about my delivery?
How will we use and store your personal details?