The following items have been added to the basket:

Pay today

New Contract

Pay monthly

All Categories

    Team Knowhow

    has moved to

    Carphone Warehouse

    Mobile Phone Insurance

    The Carphone Warehouse Limited is authorised and regulated by the Financial Conduct Authority. The Carphone Warehouse Limited (registered in England and Wales, number 2142673) trading as Team Knowhow, 1 Portal Way, London, W3 6RS. © Team Knowhow 2018

    Cancelling a mobile insurance policy

    If you want to cancel your mobile insurance policy, then we’re very sad to see you go.

    Below, you’ll find all the details you need to know about cancelling your policy.

    Can I cancel my mobile insurance?

    Yes, you can cancel your mobile insurance at any time. If you bought or renewed the mobile insurance within the last 14 days and provided you haven’t already made a claim, you’ll receive a full refund of any premiums you’ve paid.

    And if you’ve already made a claim or it’s after the first 14 days? You can cancel your policy from the end of any insured month - your insured month begins on the date your policy started and ends on the same date of the following month - all you have to do is give us notice before the end of that month. If you pay annually you’ll be entitled to a proportionate refund, based on the number of unexpired, insured months remaining for which you’ve paid.

    How do I cancel my mobile insurance?

    If you want to cancel your Mobile Complete or Mobile Lite, we'll be sad to see you go - but we’ll make the process quick and hassle free. Cancelling your mobile insurance is as simple as getting in touch using one of the ways below, and then leaving the rest to us.


    Online

    The easiest way to cancel your mobile insurance is to register or login online.

    Over the phone

    If you’d rather talk to a person, give us a ring today, our experts are standing by to help.

    0800 049 0221
    Mon-Fri: 8am to 8pm
    Sat: 9am to 6pm
    Sun: 10am to 5pm

    By post

    You can go old school and write to us at Currys Insurance, PO Box 194, Cramlington, NE23 0DA.

    In store

    Or you can always visit any Currys store where one of our experts will be happy to help you cancel your mobile insurance.

    if you have any other questions about your mobile insurance policy - including how to change your personal or payment details, or how to make a claim - check out our mobile insurance help and support page.

    Carphone Warehouse is a trading name of Currys Retail Limited. Registered Office: 1 Portal Way, London W3 6RS. Registered in England No. 2142673. © 1995-2024 Currys PLC

    ©Currys Mobile Insurance policies are underwritten by Chubb European Group SE (UK Branch) and arranged and administered by Currys Retail Limited. Chubb European Group SE is a Societas Europaea, a public company registered in accordance with the corporate law of the European Union. Members’ liability is limited. Chubb European Group is headquartered in France and governed by the provisions of the French insurance code. Risks falling within the European Economic Area are underwritten by Chubb European Group, which is authorised and regulated by the French Prudential Supervision and Resolution Authority. Registered company number: 450 327 374 RCS Nanterre. Registered office: La Tour Carpe Diem, 31 Place des Corolles, Esplanade Nord, 92400 Courbevoie, France. Fully paid share capital of €896,176,662.

    Chubb European Group SE (UK Branch) is registered in England & Wales under UK Establishment number: BR023093. UK Establishment address: 40 Leadenhall Street, London EC3A 2BJ. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. Details about our authorisation can be found on the Financial Conduct Authority’s website (FS Register number 820988). Chubb European Group SE (UK Branch) is regulated in relation to the product and post-sale activities, including complaints, claims and administration.

    FILTER PHONES