For peace of mind, we offer a manufacturer's warranty on all our devices. And if you register your phone, we can help you quickly and efficiently if something goes wrong. Our smartphone warranties last for 24 months from date of purchase and include repairs in Carphone Warehouse stores, Samsung Support Centres, Samsung Experience Stores or directly with Samsung via courier.
Benefit from streamlined service and support when something goes wrong. Diagnose issues faster and more accurately, and set up recall notifications for up to date safety or system updates. Conveniently manage warranty extensions and be first to hear about special promotions and offers.
Registering your device is easy. Simply log in to your Samsung account and click on Register a product. Fill in the product registration form and click Register Product when you're done.
Or you can register straight from your device.
A Samsung account is completely free and enables you to use Samsung services on smartphones, tablets, websites, TVs and other devices. You can enjoy using a range of Samsung services using a single Samsung account, without having to sign up for each service separately.
Samsung Cloud is a cloud-based storage area where you can back up important media content, including: videos, pictures, documents, music and more. You can also store device data, such as: settings, wallpaper, call logs, apps list and device layout.
With Google Photos, your pictures and videos will be automatically backed up and organised, so you can find and share them faster – and never run out of space on your phone.