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Swap it, Quicker than a repair!for a good as new device either the same model or newer from £250*

How does it work?

Smashed screen? Bring in your broken iPhone or Samsung smartphone into store and we will swap it for an upgraded, good as new smartphone.

  • Find your nearest store below
  • Back up your broken smartphone and bring it to store for a swap
  • Swap your broken smartphone instantly for a smartphone that’s good as new, quicker than a repair

How much will it cost to swap my smartphone?

Select your smartphone below and we'll tell you how much it will cost to swap it for a smartphone that's good as new. We have selected the best Swap It options for you based on your current smartphone, but you can choose any of the smartphones we offer as a swap to be upgraded to when you come into store.

Make & Model Swap It price
Apple iPhone 7 Apple iPhone 7 32GB £278
Apple iPhone 7 Apple iPhone 7 32GB £275
Apple iPhone 7 Apple iPhone 7 32GB £265
Apple iPhone 7 Apple iPhone 7 32GB £255
Apple iPhone 7 Apple iPhone 7 32GB £250
Apple iPhone 7 Apple iPhone 7 128GB £298
Apple iPhone 7 Apple iPhone 7 128GB £295
Apple iPhone 7 Apple iPhone 7 128GB £285
Apple iPhone 7 Apple iPhone 7 128GB £275
Apple iPhone 7 Apple iPhone 7 128GB £270
Apple iPhone 7 Apple iPhone 7 256GB £315
Apple iPhone 7 Apple iPhone 7 256GB £305
Apple iPhone 7 Plus Apple iPhone 7 Plus 32GB £335
Apple iPhone 7 Plus Apple iPhone 7 Plus 32GB £330
Apple iPhone 7 Plus Apple iPhone 7 Plus 128GB £370
Apple iPhone 7 Plus Apple iPhone 7 Plus 128GB £365
Apple iPhone 7 Plus Apple iPhone 7 Plus 128GB £360
Apple iPhone 7 Plus Apple iPhone 7 Plus 128GB £355
Apple iPhone 7 Plus Apple iPhone 7 Plus 256GB £395
Apple iPhone 7 Plus Apple iPhone 7 Plus 256GB £385
Apple iPhone 7 Plus Apple iPhone 7 Plus 256GB £380
Apple iPhone 7 Plus Apple iPhone 7 Plus 256GB £305
Apple iPhone 7 Plus Apple iPhone 7 Plus 256GB £295
Apple iPhone 8 Apple iPhone 8 64GB £548
Apple iPhone 8 Apple iPhone 8 64GB £545
Apple iPhone 8 Apple iPhone 8 64GB £535
Apple iPhone 8 Apple iPhone 8 64GB £525
Apple iPhone 8 Apple iPhone 8 64GB £520
Apple iPhone 8 Apple iPhone 8 64GB £515
Apple iPhone 8 Apple iPhone 8 64GB £440
Apple iPhone 8 Apple iPhone 8 256GB £605
Apple iPhone 8 Apple iPhone 8 256GB £590
Apple iPhone 8 Apple iPhone 8 256GB £585
Apple iPhone 8 Apple iPhone 8 256GB £575
Apple iPhone 8 Apple iPhone 8 256GB £570
Apple iPhone 8 Apple iPhone 8 256GB £500
Apple iPhone 8 Plus Apple iPhone 8 Plus 64GB £695
Apple iPhone 8 Plus Apple iPhone 8 Plus 64GB £690
Apple iPhone 8 Plus Apple iPhone 8 Plus 64GB £685
Apple iPhone 8 Plus Apple iPhone 8 Plus 64GB £675
Apple iPhone 8 Plus Apple iPhone 8 Plus 64GB £660
Apple iPhone 8 Plus Apple iPhone 8 Plus 64GB £630
Apple iPhone 8 Plus Apple iPhone 8 Plus 64GB £610
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £795
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £780
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £775
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £770
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £760
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £755
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £750
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £730
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £715
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £705
Apple iPhone 8 Plus Apple iPhone 8 Plus 256GB £700
Samsung Galaxy S8 Samsung Galaxy S8 £320
Samsung Galaxy S8 Samsung Galaxy S8 £317
Samsung Galaxy S8 Samsung Galaxy S8 £315
Samsung Galaxy S8 Samsung Galaxy S8 £310
Samsung Galaxy S8 Samsung Galaxy S8 £305
Samsung Galaxy S8 Samsung Galaxy S8 £300
Samsung Galaxy S8 Samsung Galaxy S8 £295
Samsung Galaxy S8 Samsung Galaxy S8 £290
Samsung Galaxy S8 Samsung Galaxy S8 £280
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £330
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £327
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £325
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £320
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £315
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £310
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £305
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £300
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £290
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £285
Samsung Galaxy S9 Samsung Galaxy S9 £400
Samsung Galaxy S9 Samsung Galaxy S9 £397
Samsung Galaxy S9 Samsung Galaxy S9 £395
Samsung Galaxy S9 Samsung Galaxy S9 £390
Samsung Galaxy S9 Samsung Galaxy S9 £385
Samsung Galaxy S9 Samsung Galaxy S9 £380
Samsung Galaxy S9 Samsung Galaxy S9 £375
Samsung Galaxy S9 Samsung Galaxy S9 £370
Samsung Galaxy S9 Samsung Galaxy S9 £360
Samsung Galaxy S9 Samsung Galaxy S9 £355
Samsung Galaxy S9 Plus Samsung Galaxy S9 Plus £470
Samsung Galaxy S9 Plus Samsung Galaxy S9 Plus £465
Samsung Galaxy S9 Plus Samsung Galaxy S9 Plus £460
Samsung Galaxy S9 Plus Samsung Galaxy S9 Plus £455
Samsung Galaxy S9 Plus Samsung Galaxy S9 Plus £450
Samsung Galaxy S9 Plus Samsung Galaxy S9 Plus £440
Swap It Stores Closing times
London Bishopsgate 7.30pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
London Canary Wharf 8pm (Mon-Fri) | 7pm (Sat) | 6pm (Sun)
London Fenchurch Street 2.30pm (Mon-Fri) | Closed (Sat) | Closed (Sun)
London Kensington High Street 6.30pm (Mon-Fri) | Closed (Sat & Sun)
London Kings Road 7pm (Mon-Fri) | 6.30pm (Sat) | 5pm (Sun)
London Oxford Street (Centre Point) 8pm (Mon-Fri) | 7.30pm (Sat) | 6.30pm (Sun)
London Paddington 6.30pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
London Stratford Westfield Lower 9pm (Mon-Fri) | 9pm (Sat) | 6pm (Sun)
London White City Westfield 10pm (Mon-Fri) | 10pm (Sat) | 6pm (Sun)
Kent Bluewater L007 9pm (Mon-Fri) | 9pm (Sat) | 5pm (Sun)
Kent Bluewater L041 (within Currys/PC World) 9pm (Mon-Fri) | 9pm (Sat) | 5pm (Sun)
Kent Bluewater Upper 9pm (Mon-Fri) | 9pm (Sat) | 5pm (Sun)
Leeds Birstall (within Currys/PC World) 8pm (Mon-Fri) | 7pm (Sat) | 5pm (Sun)
Leeds Briggate 6pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
Nottingham Victoria 7pm (Mon-Fri) | 6pm (Sat) | 4.30pm (Sun)

Instant in store upgrade, quicker than a repair

Good as new, we challenge you to tell the difference

12 month warranty, just in case anything goes wrong

What are my other options?

Still under contract?

Check with us to find out if you're eligible for an early upgrade using our

Upgrade Eligibility Checker

Trade-In your broken smartphone

Even if your smartphone is damaged, you can still trade in

Find out how much your smartphone is worth

Need a repair?

We only use genuine parts that won't void your manufacturers warranty. They're Apple and Samsung approved with a 12 month guarantee included

Find out about repairs

FAQs

My smartphone has a cracked or smashed screen. Can I swap my smartphone?
What smartphones can I choose to be upgraded to?
Do I have to upgrade to the same make, i.e. Apple to Apple?
Can I swap for the same make and model?
Do I need to have bought my mobile smartphone from Carphone Warehouse?
My smartphone has another fault in addition to a cracked or smashed screen, can I swap my smartphone?
Do I have to do anything before I bring my smartphone in to get it replaced?
Why should I have my smartphone swapped for a replacement instead of repaired?
What is a 'good as new' replacement smartphone?
What's included in the box?
Are refurbished replacement smartphones locked to a network?
Do you get warranty with a refurbished smartphone?

If you have any further questions or queries relating to our Service, please contact 0370 111 6565 where a member of our customer service team will be happy to help.

Terms and Conditions

* Example is swapping a broken Apple iPhone 6S 32GB for a good as new Apple iPhone 7 32GB Black smartphone for £250, *prices are subject to change due to trade in device valuation at point of sale. Available for screen repairs only which means chips & cracks to the screen only. Cracked back glass is accepted for selected Samsung devices. Damage to the battery is acceptable. Liquid damage or bending of the casing of the phone will not be accepted. Customers can choose to upgrade to a different make, model, memory size  or colour. If your chosen device is not in stock in stock, a replacement device can be delivered to a chosen address the next day. Free next day delivery, except Saturday and Sunday. Saturday and Sunday delivery will be charged at £7.50. Replacement device will be deemed “fully refurbished” and supplied with a 12-month device warranty. Device warranty will cover any manufacturer defects or faults. Any faults or damage seen to be customer caused will be deemed out of warranty. Faulty devices must be exchanged when ordering the replacement device. “Exchanged” faulty devices will require a diagnostic test to verify any insurance claim/theft/system locks prior to ordering a replacement device. Any “exchanged” devices that have been stolen or system locked will not be accepted. Payment for services is due upon the order of the replacement device in exchange for customer’s faulty device.