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Smashed Screen? Swap Your Phone & Go!Quicker than a repair, from just £125

Bring your broken phone into store and we will swap it for a phone that is good as new.

What is Swap & Go?

Instant like for like replacement.

Good as new. We challenge you to tell the difference.

We perform rigorous battery and performance tests.

12 month warranty, just in case anything goes wrong.

How much will it cost to swap my phone?

Select your phone below and we'll tell you how much it'll cost to swap it for a phone that's good as new.

Make & Model Swap
Apple iPhone 6S Apple iPhone 6S £135
Apple iPhone 6S Plus Apple iPhone 6S Plus £140
Apple iPhone 7 Apple iPhone 7 £150
Apple iPhone 7 Plus Apple iPhone 7 Plus £160
Apple iPhone SE Apple iPhone SE £125
Samsung Galaxy S7 Samsung Galaxy S7 £160
Samsung Galaxy S7 Edge Samsung Galaxy S7 Edge £230
Samsung Galaxy S8 Samsung Galaxy S8 £250
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £260
Samsung Galaxy S9 Samsung Galaxy S9 £250
Samsung Galaxy S9 Plus Samsung Galaxy S9 Plus £260
Samsung Galaxy Note 8 Samsung Galaxy Note 8 £270
Swap & Go Stores Closing times
Leeds Birstall (within Currys/PC World) 8pm (Mon-Fri) | 7pm (Sat) | 5pm (Sun)
Leeds Briggate 6pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
London Bishopsgate 7.30pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
London Canary Wharf 8pm (Mon-Fri) | 7pm (Sat) | 6pm (Sun)
London Oxford Street (Centre Point) 8pm (Mon-Fri) | 7.30pm (Sat) | 6.30pm (Sun)
London Bluewater 10pm (Mon-Fri) | 10pm (Sat) | 5pm (Sun)
London Bluewater (within Currys PC World) 10pm (Mon-Fri) | 10pm (Sat) | 5pm (Sun)
London Bluewater (Unit L007) 10pm (Mon-Fri) | 10pm (Sat) | 5pm (Sun)
London 155 Fenchurch Street 6.30pm (Mon-Fri) | Closed (Sat) | Closed (Sun)
London Kensington High Street 6pm (Mon-Fri) | 6pm (Sat) | 4pm (Sun)
London Kings Road 7pm (Mon-Fri) | 6.30pm (Sat) | 5pm (Sun)
London Paddington 7pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
London Stratford Westfield (within Currys/PC World) 9pm (Mon-Fri) | 9pm (Sat) | 6pm (Sun)
London White City 10pm (Mon-Fri) | 10pm (Sat) | 6pm (Sun)
Nottingham Victoria 7pm (Mon-Fri) | 6pm (Sat) | 4.30pm (Sun)

How does it work?

  • Find your nearest store above
  • Back up your broken phone and bring it to store for a swap
  • Swap your broken phone instantly for a phone that’s good as new. Quicker than a repair.

What are my other options?

Check if you can upgrade

Check with us to find out if you're eligible for an early upgrade using our Upgrade Eligibility Checker.

Trade-In your broken phone

Even if your phone is damaged, you can still trade in.

Find out how much your phone is worth

Need a repair?

We only use genuine parts that won't void your manufacturers warranty. They're Apple and Samsung approved with a 12 month guarantee included.

Find out about repairs

FAQs

My phone has a cracked or smashed screen. Can I swap my phone?
Do I need to have bought my mobile phone from Carphone Warehouse?
My phone has another fault in addition to a cracked or smashed screen, can I swap my phone?
Do I have to do anything before I bring my phone in to get it replaced?
Why should I have my mobile phone swapped for a replacement instead of repaired?
What is a 'good as new' replacement phone?
What’s included in the box?
Are refurbished replacement phones locked to a network?
Do you get warranty with a refurbished phone?
How can I get help if I have a problem?

Terms and Conditions

Example Apple iPhone SE 16GB £125. Available for screen repairs only which means chips & cracks to the screen only. Cracked back glass is accepted for selected Samsung devices. Damage to the battery is acceptable. Any liquid damage or bending of the casing of the phone will not be accepted. Phone will be swapped for a like for like replacement only. Customers cannot upgrade to a different model or memory size. Colours may differ depending on stock availability and customers will be asked to agree to any change of colour variant. If your chosen store does not have a like for like device in stock, a replacement device can be delivered to a chosen address the next day. Free next day delivery, except Saturday and Sunday. Saturday and Sunday delivery will be charged at £7.50. Replacement device will be deemed “fully refurbished” and supplied with a 12-month device warranty. Device warranty will cover any manufacturer defects or faults. Any faults or damage seen to be customer caused will be deemed out of warranty. Faulty devices must be exchanged when ordering the replacement device. “Exchanged” faulty devices will require a diagnostic test to verify any insurance claim/theft/system locks prior to ordering a replacement device. Any “exchanged” devices that have been stolen or system locked will not be accepted. Payment for services is due upon the order of the replacement device in exchange for customer’s faulty device.