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Next day phone replacement

Smashed Screen? No Insurance?

Get a replacement refurbished phone the next day, from just £149.99. Simply pop into your local Carphone Warehouse store.

Your repair options

GET A REPLACEMENT NEXT DAY

Come and see us at your local Carphone Warehouse store. Give us your old phone and we’ll deliver a refurbished phone, which has been rigorously checked, to your home or work the next day. We’ll fully check your phone’s screen, body and battery, and make all the necessary replacements. And we even back them up with a “no-fuss” 12-month warranty. Good as new. We challenge you to tell the difference.

SCREEN REPAIR

Rather keep your old phone? We can repair it using genuine parts, so it doesn’t void your warranty. Just drop your old phone off at any of our stores for a screen repair. The turn-around time is 10 days.

Why get your phone repaired by us?

  • Next-day phone replacement
  • Good as new
  • We perform rigorous battery and performance tests
  • 12 Month warranty
  • Next day delivery

Get your phone replaced or repaired

Select your device and we'll tell you how much it will cost to replace it for a refurbished phone, or how much it will cost to repair.

Make & Model Next day replacement 10 Day screen Repair
Apple iPhone 5S Apple iPhone 5S £174.99 N/A
Apple iPhone 6 Apple iPhone 6 16GB £149.99 £84.99
Apple iPhone 6 Apple iPhone 6 64GB £149.99 £84.99
Apple iPhone 6 Apple iPhone 6 128GB £149.99 £84.99
Apple iPhone 6 Plus Apple iPhone 6 Plus 16GB £194.99 £148.99
Apple iPhone 6 Plus Apple iPhone 6 Plus 64GB £194.99 £148.99
Apple iPhone 6 Plus Apple iPhone 6 Plus 128GB £194.99 £148.99
Apple iPhone 6S Apple iPhone 6S 16GB £179.99 £84.99
Apple iPhone 6S Apple iPhone 6S 32GB £179.99 £84.99
Apple iPhone 6S Apple iPhone 6S 64GB £179.99 £84.99
Apple iPhone 6S Apple iPhone 6S 128GB £179.99 £84.99
Apple iPhone 6S Plus Apple iPhone 6S Plus 16GB £224.99 £148.99
Apple iPhone 6S Plus Apple iPhone 6S Plus 32GB £224.99 £148.99
Apple iPhone 6S Plus Apple iPhone 6S Plus 64GB £224.99 £148.99
Apple iPhone 6S Plus Apple iPhone 6S Plus 128GB £224.99 £148.99
Apple iPhone 7 Apple iPhone 7 32GB £214.99 £129.99
Apple iPhone 7 Apple iPhone 7 128GB £214.99 £129.99
Apple iPhone 7 Apple iPhone 7 256GB £214.99 £129.99
Apple iPhone 7 Plus Apple iPhone 7 Plus 32GB £243.99 £148.99
Apple iPhone 7 Plus Apple iPhone 7 Plus 128GB £243.99 £148.99
Apple iPhone 7 Plus Apple iPhone 7 Plus 256GB £243.99 £148.99
Apple iPhone SE Apple iPhone SE 16GB £174.99 £n/a
Apple iPhone SE Apple iPhone SE 32GB £174.99 £n/a
Apple iPhone SE Apple iPhone SE 64GB £174.99 £n/a
Apple iPhone SE Apple iPhone SE 128GB £174.99 £n/a
Samsung Galaxy S6 Samsung Galaxy S6 £149.99 £99.99
Samsung Galaxy S6 Edge Samsung Galaxy S6 Edge £234.99 £159.99
Samsung Galaxy S7 Samsung Galaxy S7 £224.99 £129.99
Samsung Galaxy S7 Edge Samsung Galaxy S7 Edge £249.99 £199.99
Samsung Galaxy S8 Samsung Galaxy S8 £269.99 £219.99
Samsung Galaxy S8 Plus Samsung Galaxy S8 Plus £289.99 £229.99
Branch Name Closing times
Nottingham Alfreton Road 6pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
Nottingham Queens Road 6pm (Mon-Fri) | 6pm (Sat) | 4pm (Sun)
Nottingham Loughborough Road 6pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
Nottingham Mansfield Road 6pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
Nottingham Carlton Hill 6pm (Mon-Fri) | 6pm (Sat)
Nottingham Victoria Centre 6pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
Nottingham Albert Street 5.30pm (Mon-Fri) | 6pm (Sat) | 4.30pm (Sun)
Nottingham Lady Bay Retail Park 7pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
Nottingham Victoria 7pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)
Nottingham Trinity Square 7pm (Mon-Fri) | 7pm (Sat) | 5pm (Sun)
Nottingham Castle Meadow 7pm (Mon-Fri) | 7pm (Sat) | 5pm (Sun)
Nottingham Madford 8pm (Mon-Fri) | 6pm (Sat) | 4.30pm (Sun)
* Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. And only Apple-certified repairs are backed by Apple.

What are my other options?

When your phone is damaged, a next day replacement isn't your only option. We may be able to offer you a repair, an upgrade and/or trade-in, even if it's damaged. Plus, we have a full range of quality refurbished phones to choose from.

What else can we diagnose?

As well as screen repairs on most iPhone, Samsung, Google and most other Android and Windows phones, we can also diagnose and fix a range of hardware and software issues including:

  • Battery replacements
  • Factory resets
  • Charging ports
  • Headphone sockets
  • Speakers
  • Camera
  • Antennas
  • Data recovery

FAQs

My phone has a cracked or smashed screen. Can I get a next day replacement?
Do I need to have bought my mobile phone from Carphone Warehouse?
My phone has another fault in addition to a cracked or smashed screen, can I use the next day replacement service?
Do I have to do anything before I bring my phone in to get it replaced?
Where will my replacement phone be delivered to?
When will I get my replacement phone?
Why should I have my mobile phone replaced instead of repaired?
What is the replacement phone?
What’s included in the box?
Are refurbished replacement phones locked to a network?
Do you get warranty with a refurbished phone?
How can I get help if I have a problem with Next Day Replacement?

Terms and Conditions

(1) Example Apple iPhone 6 16GB £149.99. Free next day delivery, except Saturday and Sunday. Saturday and Sunday delivery will be charged at £7.50. Available for screen repairs only which means chips & cracks to the screen only. Cracked back glass is accepted for selected Samsung devices. Damage to the battery is acceptable. Any liquid damage or bending of the casing of the phone will not be accepted. Like for like replacement only. Customers cannot upgrade to a different model or memory size. Colours may differ depending on stock availability and customers will be contacted prior to any change of colour variant. Replacement device will be deemed “fully refurbished” and supplied with a 12-month device warranty. Device warranty will cover any manufacturer defects or faults. Any faults or damage seen to be customer caused will be deemed out of warranty.  Faulty devices must be exchanged when ordering the replacement device. “Exchanged” faulty devices will require a diagnostic test to verify any insurance claim/theft/system locks prior to ordering a replacement device. Any “exchanged” devices that have been stolen or system locked will not be accepted. Payment for services is due upon the order of the replacement device in exchange for customer’s faulty device.