Get a replacement refurbished phone the next day, from just £149.99. Simply pop into your local Carphone Warehouse store.
Come and see us at your local Carphone Warehouse store. Give us your old phone and we’ll deliver a refurbished phone, which has been rigorously checked, to your home or work the next day. We’ll fully check your phone’s screen, body and battery, and make all the necessary replacements. And we even back them up with a “no-fuss” 12-month warranty. Good as new. We challenge you to tell the difference.
Rather keep your old phone? We can repair it using genuine parts, so it doesn’t void your warranty. Just drop your old phone off at any of our stores for a screen repair. The turn-around time is 10 days.
Select your device and we'll tell you how much it will cost to replace it for a refurbished phone, or how much it will cost to repair.
|Make & Model||Next day replacement||10 Day screen Repair|
|Apple iPhone 5S||£174.99||N/A|
|Apple iPhone 6 16GB||£149.99||£84.99|
|Apple iPhone 6 64GB||£149.99||£84.99|
|Apple iPhone 6 128GB||£149.99||£84.99|
|Apple iPhone 6 Plus 16GB||£194.99||£148.99|
|Apple iPhone 6 Plus 64GB||£194.99||£148.99|
|Apple iPhone 6 Plus 128GB||£194.99||£148.99|
|Apple iPhone 6S 16GB||£179.99||£84.99|
|Apple iPhone 6S 32GB||£179.99||£84.99|
|Apple iPhone 6S 64GB||£179.99||£84.99|
|Apple iPhone 6S 128GB||£179.99||£84.99|
|Apple iPhone 6S Plus 16GB||£224.99||£148.99|
|Apple iPhone 6S Plus 32GB||£224.99||£148.99|
|Apple iPhone 6S Plus 64GB||£224.99||£148.99|
|Apple iPhone 6S Plus 128GB||£224.99||£148.99|
|Apple iPhone 7 32GB||£214.99||£129.99|
|Apple iPhone 7 128GB||£214.99||£129.99|
|Apple iPhone 7 256GB||£214.99||£129.99|
|Apple iPhone 7 Plus 32GB||£243.99||£148.99|
|Apple iPhone 7 Plus 128GB||£243.99||£148.99|
|Apple iPhone 7 Plus 256GB||£243.99||£148.99|
|Apple iPhone SE 16GB||£174.99||£n/a|
|Apple iPhone SE 32GB||£174.99||£n/a|
|Apple iPhone SE 64GB||£174.99||£n/a|
|Apple iPhone SE 128GB||£174.99||£n/a|
|Samsung Galaxy S6||£149.99||£99.99|
|Samsung Galaxy S6 Edge||£234.99||£159.99|
|Samsung Galaxy S7||£224.99||£129.99|
|Samsung Galaxy S7 Edge||£249.99||£199.99|
|Samsung Galaxy S8||£269.99||£219.99|
|Samsung Galaxy S8 Plus||£289.99||£229.99|
|Branch Name||Closing times|
|Nottingham Alfreton Road||6pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)|
|Nottingham Queens Road||6pm (Mon-Fri) | 6pm (Sat) | 4pm (Sun)|
|Nottingham Loughborough Road||6pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)|
|Nottingham Mansfield Road||6pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)|
|Nottingham Carlton Hill||6pm (Mon-Fri) | 6pm (Sat)|
|Nottingham Victoria Centre||6pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)|
|Nottingham Albert Street||5.30pm (Mon-Fri) | 6pm (Sat) | 4.30pm (Sun)|
|Nottingham Lady Bay Retail Park||7pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)|
|Nottingham Victoria||7pm (Mon-Fri) | 6pm (Sat) | 5pm (Sun)|
|Nottingham Trinity Square||7pm (Mon-Fri) | 7pm (Sat) | 5pm (Sun)|
|Nottingham Castle Meadow||7pm (Mon-Fri) | 7pm (Sat) | 5pm (Sun)|
|Nottingham Madford||8pm (Mon-Fri) | 6pm (Sat) | 4.30pm (Sun)|
|* Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. And only Apple-certified repairs are backed by Apple.|
When your phone is damaged, a next day replacement isn't your only option. We may be able to offer you a repair, an upgrade and/or trade-in, even if it's damaged. Plus, we have a full range of quality refurbished phones to choose from.
Check with us to find out if you are eligible for an early upgrade on our upgrade checker.
Even if your phone is damaged you can still trade in your phone. Find out how much your handset is worth.
As well as screen repairs on most iPhone, Samsung, Google and most other Android and Windows phones, we can also diagnose and fix a range of hardware and software issues including:
If you have an Apple or Samsung phone we are able to offer you a next day replacement that is the same Make, Model and Size as your existing phone. Details of the Make and Models which are eligible for this service can be found in the table above. Unfortunately, we are not able to offer next day replacement for leased phones.
You don't need to have purchased your mobile phone from us. We offer next day replacement for Apple and Samsung phones no matter where you bought the phone from. However, we cannot accept any phones that were built for a US Region.
The next day replacement service is available for phones with a cracked or smashed screen damage. If you also have a fault with your battery we will be able to offer the next day replacement service and your battery will be replaced in addition to your screen as part of this service for the same price. Unfortunately, we cannot offer next day replacement if there are any additional faults with your phone. We will perform verification checks on your phone as part of the service to ensure your phone is eligible to be replaced.
To keep your data safe and make sure we can get you a replacement phone as quickly as possible, we recommend that you please complete the following checklist before coming into store:
Your replacement phone will be delivered to an address of your choice the next day. Free next day delivery, except Saturday and Sunday. Saturday and Sunday delivery will be charged at £7.50. You will get notifications from DPD so you can track your delivery.
DPD will notify you on the delivery day to confirm your one-hour time slot between 7.30am-7.30pm (this service is unavailable in certain remote locations).
We know it’s important to resolve any issues with your phone as quickly as possible. Offering a replacement phone rather than a repair enables us to get a fully working phone to you quicker, without having to wait 10 days while your old phone is sent for repair, fixed and then returned to you.
The replacement phone is refurbished. Our refurbished phones are rigorously checked and good as new – not just reboxed. We challenge you to tell the difference. We fully check the screen, body and battery, and replace them if necessary. And we back them up with a 12-month warranty.
Your refurbished phone will come in a plain black unbranded box. Inside, you’ll find the phone itself only.
All our refurbished phones are unlocked, meaning you can use any contract.
All of our refurbished phones come with a 12-month warranty from Team Knowhow, so you can relax knowing that if there are any bumps in the road, you’re covered. Don’t worry though, every phone in our range is fully inspected by a qualified engineer, and has passed a rigorous quality control test before it’s sold to you.
If you need help please contact our Customer Service Team on 0370 111 6565
Terms and Conditions
(1) Example Apple iPhone 6 16GB £149.99. Free next day delivery, except Saturday and Sunday. Saturday and Sunday delivery will be charged at £7.50. Available for screen repairs only which means chips & cracks to the screen only. Cracked back glass is accepted for selected Samsung devices. Damage to the battery is acceptable. Any liquid damage or bending of the casing of the phone will not be accepted. Like for like replacement only. Customers cannot upgrade to a different model or memory size. Colours may differ depending on stock availability and customers will be contacted prior to any change of colour variant. Replacement device will be deemed “fully refurbished” and supplied with a 12-month device warranty. Device warranty will cover any manufacturer defects or faults. Any faults or damage seen to be customer caused will be deemed out of warranty. Faulty devices must be exchanged when ordering the replacement device. “Exchanged” faulty devices will require a diagnostic test to verify any insurance claim/theft/system locks prior to ordering a replacement device. Any “exchanged” devices that have been stolen or system locked will not be accepted. Payment for services is due upon the order of the replacement device in exchange for customer’s faulty device.