Cracked iPhone screen? We can repair your damaged screen and have your iPhone back the same day. We use genuine Apple parts to deliver Apple-certified repairs, which are backed by Apple, so you’ll get your iPhone back and working exactly the way it should. Bring your iPhone to us before the drop off time listed below, and we’ll have it ready for pickup later that day. Same-day service is available for iPhone 6s or newer models.
Drop your phone off to one of our convenient Repair & Service Centre locations for a fast repair (or to any Carphone Warehouse store to get it sent away)
Bring your phone into one of our Repair & Service Centres and we'll quote you the repair cost and give you an estimate of when we can get your phone back to you
As a manufacturer accredited repairer, we will repair your broken phone with genuine manufacturer parts that don't void your warranty
Our team can help you choose from our wide range of phone cases and screen protectors to keep your newly repaired phone from future mishap
You don't need to have bought your phone from us - if you bought your phone from a UK retailer we can repair it
Our Repair & Service Centres and central repair workshop repair thousands of phones every month
When your phone is damaged a repair isn't your only option. We may be able to offer you an early upgrade and/or trade-in, even if it's damaged.
*available in selected stores
As well as screen repairs on most iPhone, Samsung, Google and most other Android and Windows phones, we can also fix a range of hardware and software issues including:
To keep your data safe and make sure your phone is repaired as quickly as possible, please check the following checklist before coming into store:
Back up your phone
Remove any screen locking passcode
If you have an iPhone with 'Find My iPhone' (FMIP) enabled, either disable it, or have the password available
Remove any Micro SD storage card (if applicable)
Charge your battery
We also recommend you bring a spare phone with you, so you can stay connected. If you don’t have a spare phone we offer a number of low cost phones that you can purchase when you drop off your phone for repair.
We run one of the largest and most sophisticated mobile phone repair facilities in Europe, fixing more than 30,000 smartphones every month. As well as fixing common issues such as screen replacements due to impact damage, we also can fix less common problems, including manufacturer warranty issues.
Depending on the make and model of your phone our Repair & Service Centres will usually be able to fix your phone on-site, usually on the same day providing the required part is available in store. Some models do need to be sent away to be repaired and this can take several days.
On occasion a repair will take longer than usual. Reasons can include the part is not in stock in-store, or we have to send your phone way for repair to our central repairs workshop or, on occasion, back to the manufacturer. We will be able to give you an indication of how long your phone will be take to be repaired if we are unable to complete your repair instore
You don't have to have purchased your mobile phone from us. We fix most makes and models of phones, on all networks, even if they weren't bought from Carphone Warehouse. If you haven't bought your phone from us, remember to bring in your receipt.
*Discount off marked price. Offer available on screen repairs for iPhone 6S and newer models only, available 04/04/2018-08/05/2018 in selected stores only. Offer does not apply to water damaged devices or devices deemed beyond economic repair. Same-day repair subject to parts/stock availability. Not to be used in conjunction with any other offers. See leaflet for details.