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Phone repair

We're approved repair partners for most smartphones, including Apple and Samsung. This means we only use genuine parts and our repairs won’t void your manufacturer’s warranty.

Get manufacturer approved repairs from our expert service partner Team Knowhow

Screens repaired fast

• Same-day repairs (find your local store below)

• Free diagnosis in-store

• We repair smartphones bought from any UK retailer

• Screens, batteries & more – we’ve got it covered

• 12 month guarantee on all repairs


Where can you take your phone?

You can drop off your smartphone to any one of our Repair & Service Centres, located in Carphone Warehouse stores throughout the UK. These centres can repair a wide range of smartphones onsite, sometimes on the same day!

We have experts in Carphone Warehouse stores in most major cities across the UK. Find your nearest Carphone Warehouse Repair & Service Centre below:

Store Address Post Code Store Locator
Belfast Forestside Unit 1 Forestside, Galwally Road, Belfast BT8 6FX Store Locator
Birmingham J9 Gallagher Retail Park, Axletree Way, Wednesbury WS10 9QY Store Locator
Birmingham New Street 146-148 New Street B2 4NY Store Locator
Bristol Broadmead 74-76 Broadmead, Union Street BS1 3DS Store Locator
Bromley Glades Unit 259 The Glades Shopping Centre BR1 1DN Store Locator
Canary Wharf Cabot Place Unit RP20 Cabot Place E14 5AB Store Locator
Cardiff Queen Street 101-103 Queen Street CF10 2BG Store Locator
Glasgow Argyle Street 92 Argyle Street G2 8BQ Store Locator
Hull St Stephens Unit 15 St Stephens Shopping Centre HU2 8LN Store Locator
Kings Road 69 Kings Road, London SW3 4NT Store Locator
Leeds Birstall West Yorkshire Retail Park, Holdening Way WF17 9AD Store Locator
Leeds Briggate 52-53 Briggate LS1 6HD Store Locator
Leicester Fosse North Shopping Park Unit 3B Fosse North Shopping Park LE19 1HX Store Locator
Newcastle Northumberland Street 60-62 Northumberland Street NE1 7DF Store Locator
Oxford Street Centre Point 4 Oxford Street, London W1D 1AL Store Locator
Plymouth Drake Circus Unit 8 (SU12) Drakes Circus Shopping Mall PL1 1EA Store Locator
Portsmouth Commercial Road 150 Commercial Road PO1 1EX Store Locator
Staples Corner Unit 4 Staples Corner Retail Park, Geron Way NW2 6LU Store Locator
Stratford The Mall 81 The Mall, London E15 1XQ Store Locator
Swindon Regent Street 77 Regent Street SN1 1JY Store Locator

If you can't make it into a Repair & Service Centre, you can drop your smartphone off to any Carphone Warehouse store and we'll send it to our central repairs facility to be repaired.

Brands we repair

Why get your phone repaired by us?

Easy drop-off

Drop your smartphone off to one of our convenient Repair & Service Centre location for a fast repair (or to any Carphone Warehouse store to get it sent away)

Free repair quotes

Bring your smartphone into one of our Repair & Service Centres and we'll quote you the repair cost and give you an estimate of when we can get your phone back to you

Keep your warranty

As a manufacturer accredited repairer, we will repair your broken smartphone with genuine manufacturer parts that don't void your warranty

Protect your phone

Our team can help you choose from our wide range of smartphone cases and screen protectors to keep your newly repaired phone from future mishap

We repair phones bought from any UK retailer

You don't need to have bought your smartphone from us - if you bought your smartphone from a UK retailer we can repair it

We repair thousands of phones every month

Our Repair & Service Centres and central repair workshop repair thousands of phones every month

What are my other options?

Other smartphone repairs?

As well as screen repairs on most smartphones, we can also repair a range of hardware and software issues including:

  • Battery replacements
  • Factory resets
  • Charging ports
  • Headphone sockets
  • Speakers
  • Camera
  • Signal Faults


Do I have to do anything before I bring my phone in to get repaired?
Why get your smartphone repaired by us?
How long will my phone repair take?
Which phone brands can you repair?
Can I track my phone repair?
Do I need to have bought my mobile phone from Carphone Warehouse?
Am I able to get my phone repaired under warranty?