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Phone repair

As approved repair partners for most phone manufacturers, including Apple and Samsung, you can be assured that your phone will be repaired with genuine parts and keeps its manufacturer warranty when it needs a repair such as a screen replacement.

Reasons to get your phone repaired by us

  • Easy drop-off repair service 
  • Manufacturer approved repair partner
  • We always use genuine parts
  • Manufacturer accredited engineers
  • We fix other phone problems too!

Where can you take your phone?

You can drop off your phone to any one of our Repair & Service Centres, located in Carphone Warehouse stores throughout the UK. These centres can repair a wide range of phones onsite, sometimes on the same day!

Find your nearest Carphone Warehouse Repair & Service Centre

We have experts in Carphone Warehouse stores in most major cities across the UK. Find your nearest Repair & Service Centre here:

Store Address Post Code Store Locator
Oxford Street Centre Point 4 Oxford Street, London W1D 1AL Store Locator
Kings Road 69 Kings Road, London SW3 4NT Store Locator
Stratford City Westfield 16 The Arcade, London E20 1EH Store Locator
Leicester Fosse North Shopping Park Unit 3B Fosse North Shopping Park LE19 1HX Store Locator
Plymouth Drake Circus Unit 8 (SU12) Drakes Circus Shopping Mall PL1 1EA Store Locator
Bristol Broadmead 74-76 Broadmead, Union Street BS1 3DS Store Locator
Southampton West Quay Centre Unit SU14 West Quay Shopping Centre SO15 1QD Store Locator
Swindon Regent Street 77 Regent Street SN1 1JY Store Locator
Birmingham Rotunda 146-148 New Street B2 4NY Store Locator
Belfast Forestside Unit 1 Forestside, Galwally Road, Belfast BT8 6FX Store Locator
Bromley Glades Unit 259 The Glades Shopping Centre BR1 1DN Store Locator
Glasgow Argyle Street 92 Argyle Street G2 8BQ Store Locator
Hull St Stephens Unit 15 St Stephens Shopping Centre HU2 8LN Store Locator
Leeds Briggate 52-53 Briggate LS1 6HD Store Locator

If you can't make it into a Repair & Service Centre, you can drop your phone off to any Carphone Warehouse store and we'll send it to our central repairs facility to be repaired.

Brands we repair

Why get your phone repaired by us?

Easy drop-off

Drop your phone off to one of our convenient Repair & Service Centre locations for a fast repair (or to any Carphone Warehouse store to get it sent away)

Free repair quotes

Bring your phone into one of our Repair & Service Centres and we'll quote you the repair cost and give you an estimate of when we can get your phone back to you

Keep your warranty

As a manufacturer accredited repairer, we will repair your broken phone with genuine manufacturer parts that don't void your warranty

Protect your phone

Our team can help you choose from our wide range of phone cases and screen protectors to keep your newly repaired phone from future mishap

We repair phones bought from any UK retailer

You don't need to have bought your phone from us - if you bought your phone from a UK retailer we can repair it

We repair thousands of phones every month

Our Repair & Service Centres and central repair workshop repair thousands of phones every month

What are my other options?

What phones do we fix?

We fix a wide range of phones including the latest iPhone and Samsung Galaxy models, and a range of phones from other leading manufacturers including Sony, Microsoft, HTC and LG. If you aren't sure whether we can fix your phone, pop into one of our stores and talk to a friendly staff member.

Samsung Galaxy S7

Screen repair from


Samsung Galaxy S7 edge

Screen repair from


Samsung Galaxy S6

Screen repair from


Samsung Galaxy S6 Edge

Screen repair from


Apple iPhone 7

Screen repair from


Apple iPhone 7 Plus

Screen repair from


Apple iPhone 6S

Screen repair from


Apple iPhone 6S Plus

Screen repair from


*available in selected stores

Other phone repairs?

As well as screen repairs on most iPhone, Samsung and most other Android and Windows phones, we can also fix a range of hardware and software issues including:
  • Battery replacements
  • Factory resets
  • Charging ports
  • Headphone sockets
  • Speakers
  • Camera
  • Antennas
  • Data recovery


Do I have to do anything before I bring my phone in to get repaired?
Why get your mobile phone fixed by us?
How long will my phone repair take?
Which phone brands can you repair?
Can I track my phone repair?
Do I need to have bought my mobile phone from Carphone Warehouse?
Am I able to get my phone fixed under warranty?