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    Refurbished Phones

    Looking for a smart way to upgrade your phone without breaking the bank? Refurbished phones offer a perfect balance of quality and affordability, providing a nearly new device at a fraction of the cost. Discover why a refurbished phone could be the best choice for your next upgrade.

    Why choose a Refurbished Phone?

    cost saving
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    6 devices found
    †

    Each April: iD monthly prices rise by £1.50. For Vodafone monthly prices rise by £1.80 (£1 for Basics) each 1st April & Out of Bundle charges increase by the Consumer Price Index rate of inflation +3.9%. 

    †

    Each April: iD monthly prices rise by £1.50. For Vodafone monthly prices rise by £1.80 (£1 for Basics) each 1st April & Out of Bundle charges increase by the Consumer Price Index rate of inflation +3.9%. 

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    What is a Refurbished Phone?

    A refurbished phone is a pre-owned device that has been professionally restored to full functionality and excellent working condition. These phones are thoroughly inspected, tested, and repaired by certified technicians to ensure they meet the original manufacturer's standards. Refurbished phones are graded in terms of quality so that you know what you’re getting. We offer three grades of refurbished phones "Excellent", "Very Good" and "Fair". Here’s a little more information about how the gradings work:

    Excellent

    These mobile phones are in top-notch condition and function perfectly. They include a cable and a SIM tool, are completely data-wiped, and come with a 12-month warranty. There may be slight cosmetic imperfections.

    • • Referred to as "Grade A Refurbished" in the industry, these represent the highest standard of refurbished phones we offer.
    • • "Excellent" products undergo thorough testing and are fully operational.
    • • Equipped with a healthy battery, holding at least 80% capacity.
    • • The mobile may show minor cosmetic marks, but there are no dents or significant scratches.
    • • Provided in generic, fully recyclable packaging, rather than the original manufacturer packaging.
    • • Does not include the manufacturer's manual or user guide.
    • • Comes with a cable and SIM tool.
    • • May include non-original parts but has been rigorously tested to ensure perfect functionality.
    • • The refurbished mobile is completely data-wiped.
    • • Mobiles classified as "Refurbished" come with a 12-month Currys technical guarantee. This means if a fault arises, you're covered, providing peace of mind regarding our quality.
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    Very Good

      These mobile phones are in very good condition and function perfectly. They include a cable and a SIM tool, are fully data-wiped, and come with a 12-month warranty. Expect minor cosmetic imperfections and light signs of use.

    • • Known as "Grade B Refurbished" in the industry, these products may have slightly more cosmetic imperfections than those classified as "Excellent."
    • • "Very Good" products undergo complete testing and are fully functional.
    • • Comes with a healthy battery, retaining at least 80% capacity.
    • • The mobile may have a few minor cosmetic marks but no dents or deep scratches.
    • • Packaged in generic, fully recyclable packaging rather than the original manufacturer packaging.
    • • Does not include the manufacturer's manual or user guide.
    • • Supplied with a cable and SIM tool.
    • • May contain non-original parts but has been thoroughly tested to ensure perfect operation.
    • • The refurbished mobile is completely data-wiped.
    • • Mobiles labelled as "Refurbished" come with a 12-month Currys technical guarantee. This means that if a fault develops, you're covered, offering peace of mind regarding our quality.
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    Fair

      These mobile phones are in fair condition and function perfectly. They come with a cable and SIM tool, are fully data-wiped, and include a 12-month warranty. Expect multiple cosmetic imperfections and noticeable signs of use, especially around high-wear areas like the camera bezel and charging port. The screen may also have light scratches.

    • • Referred to as "Grade C Refurbished" in the industry, these products exhibit more cosmetic imperfections than "Very Good" items.
    • • "Fair" products have been thoroughly tested and are fully functional.
    • • Equipped with a healthy battery, maintaining at least 80% capacity.
    • • "Fair" mobiles may show multiple signs of wear and tear but will not have dents or deep scratches.
    • • Packaged in generic, fully recyclable packaging instead of the original manufacturer packaging.
    • • Does not include the manufacturer's manual or user guide.
    • • Supplied with a cable and SIM tool.
    • • May include non-original parts but has been rigorously tested to ensure perfect functionality.
    • • The refurbished mobile is completely data-wiped.
    • • Mobiles classified as "Refurbished" come with a 12-month Currys technical guarantee, meaning if a fault develops, you're covered, giving you peace of mind about our quality.
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    Refurbished phones FAQs

    What is a refurbished phone?

    A refurbished phone is a pre-owned device that has been inspected, repaired, and restored to full working condition by professionals. It undergoes testing for functionality, repairs if necessary, and quality checks before being resold.

    Is a refurbished phone reliable?

    Yes, refurbished phones are generally reliable. Our refurbished phones are thoroughly tested and come with a 12-month technical guarantee, ensuring they meet quality standards and work as expected, just like a new device.

    What is the difference between refurbished and used phones?

    A refurbished phone has been inspected, repaired, and restored to full functionality, often with a warranty, whereas a used phone is sold "as is" without any guarantee of its condition or performance.

    Do refurbished phones come with a warranty?

    Our refurbished phones come with a 12-month technical guarantee, covering defects or malfunctions that may occur after purchase.

    Are refurbished phones cheaper than new ones?

    Yes, refurbished phones are typically 20-50% cheaper than their new counterparts, offering significant savings while providing similar functionality and features.

    Can I return a refurbished phone if I’m not satisfied?

    Of course you can! Find more info here (https://selfhelp.carphonewarehouse.com/SelfHelp/request.do?report()=p{82c49210-e4ce-11de-e56d-000000000000}&p={82c49210-e4ce-11de-e56d-000000000000}&suspect()=sub:call,pall&forward=problem).

    Will a refurbished phone look new?

    Refurbished phones may have minor cosmetic imperfections, such as small scratches or scuffs, but they are fully functional. We provide a grading system ("Excellent", "Very Good" and "Fair") to help you understand the phone's cosmetic condition.

    Are refurbished phones unlocked?

    Our refurbished phones are sold unlocked, meaning they can be used with any carrier.

    Is the battery life good on a refurbished phone?

    Our refurbished phones come with a battery that has been tested to ensure good performance. In some cases, the battery may be replaced if it does not meet the seller's standards.

    What should I check before buying a refurbished phone?

    Before buying, check the phone's condition, technical guarantee, return policy, whether it’s unlocked, battery health, and compatibility with your carrier to ensure you get the best deal and device for your needs.

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    Carphone Warehouse is a trading name of Currys Retail Limited. Registered Office: 1 Portal Way, London W3 6RS. Registered in England No. 2142673. © 1995-2024 Currys PLC

    © Currys insurance policies are underwritten by Aviva Insurance Limited and arranged and administered by Currys Retail Limited. Aviva Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Aviva is regulated in relation to the product and post-sale activities, including complaints, claims and administration

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