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Team Knowhow

has moved to

Carphone Warehouse

Mobile Phone Insurance

The Carphone Warehouse Limited is authorised and regulated by the Financial Conduct Authority. The Carphone Warehouse Limited (registered in England and Wales, number 2142673) trading as Team Knowhow, 1 Portal Way, London, W3 6RS. © Team Knowhow 2018

Help & SupportMobile Support

Make mobile meltdowns a thing of the past with our expert technical support - our on-call experts are standing by to help 24/7.

  • We can help with all major smartphone brands, including Apple iOS and Android
  • We offer remote assistance for most smartphones - or just pop in-store
  • We’ll also give you 24/7 telephone support, 365 days a year - even on Christmas Day

Today’s technology can be troublesome - but if you need a little support with your smartphone, our experts are on hand to help.

Whatever problems you’re having with your mobile, our Mobile Support plan will give you the help you need. From setting up your emails to backing up your most important files and photos, our experts can walk you through it at any Team Knowhow Service Centre at Carphone Warehouse.

And because you never know when you’ll run into a mobile mishap, you can also give us a call to get it sorted 24 hours a day, seven days a week, 365 days a year - even on Christmas Day.

To get started, just pop into any Carphone Warehouse store - or give us a call on 0800 049 0222 and we'll get you covered.

Support options

  • 24/7 Mobile Support
  • £4.99
  • per month

You'll get 24/7 support over the phone, 365 days a year - or just pop in-store for in-person advice and assistance.

Need help?

Got a Mobile Support plan and need some help with a phone fiasco? Here's how to get in touch:

How to buy

In store

Check our store finder to find your nearest store.

Over the phone

We can also arrange your cover over the phone - give us a call today and we'll sort it.

0800 049 0222

Mon–Fri: 8am to 8pm
Sat: 9am to 6pm
Sun: 10am to 5pm

Team Knowhow - The expert service partner for Carphone Warehouse