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Information for O2 & EE Customers

Our agreement with O2 & EE has now ended, so you won’t be able to upgrade your O2 or EE contract through us anymore. The good news is we could still save you money and provide you with a better choice through our wide range of partner networks. Switching networks has never been easier, so if you are an O2 or EE customer and you are ready for a new phone, give us a call to find out how much you can save.


If you are an 02 or EE customer, and ready for a new phone, call us on 0800 049 7887 for exclusive deals!

WHY SHOP AT CARPHONE WAREHOUSE

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Save ON AVERAGE £164.05
on a new contract vs going
to O2 directly*

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Save £137.65 ON AVERAGE
on a new contract vs going
to EE directly*

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Free Next Day Delivery
Straight to your door

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The widest choice phones,
whatever your budget

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A range of network deals
all in one place

How to switch networks
Vodafone Logo

Vodafone

  • 5G Ready
  • More speed
  • 4G Global Roaming - within our 51 Roam-free destinations for no extra charge & 105 Roam-further destinations for £6 per day
  • Global Roaming Plus - Roam-free in 81 destinations worldwide on select tariffs
  • Data Capping
  • Entertainment plans
EE Logo

ID

  • Which? Recommended Mobile Network Provider 2020
  • Great value smartphone and SIM only deals
  • Flexible 30-day SIM only plans
  • Data Rollover, Bill Capping and Roaming on all pay monthly plans
  • 4G Calling and WiFi Calling
Which 2020 award winner
Virgin Logo

Virgin

  • 99% network coverage
  • Amazing flexible 4G plans
  • Data rollover each month
  • Wifi calling
  • Free WiFi in over 3.5million hotspots
  • Endless social media – Unlimited use on your favourite social media apps
  • Endless flexibility – you’re in control, pause or cancel your plan anytime
  • Endless calls & texts – Unlimited calls, texts and picture messaging to UK numbers
  • Endless roaming – Use your plan at no extra cost in 48 countries in our Europe Zone
  • Endless Video - Stream endlessly on YouTube, Netflix and top video apps from only £15 a month.
  • Award winning Network - Powered by Vodafone’s award-winning mobile network.
  • 5G Ready - Use our 5G network on 5G-enabled phones with out £15+ a month plans.

FAQ'S

What has changed?
Why are you no longer selling O2 & EE?
What does this mean if I have an EE or O2 contract through Carphone Warehouse?
What does this mean if I want an EE or O2 contract or upgrade?
What do I do if I need more help?

TERMS & CONDITIONS

*Average saving is a comparison based on selected pay monthly handsets where the prices are published on O2, EE and CPW websites and we were are able to directly compare the total cost of ownership of the equivalent tariff plan (with the same or greater data inclusions) on ID Mobile, Vodafone and Virgin available from Carphone Warehouse vs. O2’s & EE’s direct price. Total cost of ownership is calculated by: monthly cost x 24 + upfront cost - any cashback. Matching criteria excludes all plans where an upfront cost was greater than £200. Comparison undertaken on the 26/10/2020.