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What's happening with EE & CARPHONE WAREHOUSE

Our relationship with EE will be ending on 1st October, and until this date we will be continuing to offer EE to all of our customers. There will be no immediate impact to customers who have an EE connection and we will continue to offer support and advice. There will be no change to your package or service or the prices and duration of your current deal, whether you have recently purchased EE with us, or are looking at buying now. We also continue to be here to help you with future choices by offering a wide range of options at the end of your contract, including our own award winning network iD mobile, Vodafone, Virgin Media and Voxi..

How to switch networks
Vodafone Logo


  • 5G Ready
  • More speed
  • 4G Global Roaming - within our 51 Roam-free destinations for no extra charge & 105 Roam-further destinations for £6 per day
  • Global Roaming Plus - Roam-free in 81 destinations worldwide on select tariffs
  • Data Capping
  • Entertainment plans
EE Logo


  • Which? Recommended Mobile Network Provider 2020
  • Great value smartphone and SIM only deals
  • Flexible 30-day SIM only plans
  • Data Rollover Bill Capping and Roaming on all pay monthly plans
  • 4G Calling and WiFi Calling’
Virgin Logo


  • 99% network coverage
  • Amazing flexible 4G plans
  • Data rollover each month
  • Wifi calling
  • Free WiFi in over 3.5million hotspots
  • Endless social media – Unlimited use on your favourite social media apps
  • Endless flexibility – you’re in control, pause or cancel your plan anytime
  • Endless calls & texts – Unlimited calls, texts and picture messaging to UK numbers
  • Endless roaming – Use your plan at no extra cost in 48 countries in our Europe Zone


What has happened?
Why are you no longer selling EE?
What does this mean if I have an EE connection through Carphone Warehouse
What does this mean if I want an EE connection or upgrade?
What do I do if I need more help?