As long as we receive your device in the condition you described, we'll pay you the price we quoted.
We'll send the agreed amount of cash straight to your bank account within 3 working days of receiving your device.
We're happy to take most types of phones and tablets. We even take damaged and non-working devices.
We pride ourselves on being environmentally friendly. We refurbish or recycle thousands of used devices each month.
We'll quote you a specific amount depending on your device and its condition. As long as your phone is in as described condition, we guarantee to pay the amount we quoted you, and won't suddenly drop the price for no reason.
Yes, our mobile phone recycling service takes all kinds of phones including iPhone, Samsung Galaxy, Sony Xperia and Nokia Lumia phones.
Take your unwanted phone to any one of our 800 stores and we'll transfer the cash onto your debit card immediately. Alternatively take advantage of our convenient online Trade-in service. Just select your phone from our Trade-in website, check you're happy with the valuation, and confirm your address. We'll send you a pre-paid envelope for you to send us your phone. When we've received it, we'll check it is in the condition you selected and process your payment the same day.
We can transfer money directly into your account within 3-5 working days, or send you a cheque in the post.
Yes. Even if your phone has a broken screen, superficial damage to the casing or doesn't turn on, we can still give you cash for it. We also recycle heavily damaged phones through our mobile phone recycling service.
Yes. We'll buy any phone or tablet even if you bought it somewhere else. Phones can be on any network too.
When you post your phone from any Post Office branch in our pre-paid sales pack you can track your device with the supplied tracking code.
Our sturdy packaging protects your phone in transit to ensure that we get the device in the same condition you sent it.
In the rare event that a phone is not received in "as described condition", we will offer to post it back to the sender, free of charge.
*T&cs and methodology: Average saving is based on customers that purchased a TV, Home Phone and Broadband contract between 1st December 2016 and 28th February 2017. For 90% of TV, Home Phone and Broadband customers we were able to directly compare the total cost of ownership of the deal purchased from Carphone Warehouse/Curry’s PC World vs Sky and Virgin Media online price. Total cost of ownership is calculated by: monthly cost * contract length minus the value of any cashback / giftcards / free gift spread over the length of the contract. Upfront costs are not included in the total cost of ownership. Matched tariffs are where TV channels, inclusive calls, broadband speed, download limit, and contract length are the same. Total matchable transactions in this period were 6,548. The total match rate between 1st December 2016 and 28th February 2017 was 95%. This breaks down to 88% for Sky and 93% for Virgin. Excludes any tariffs that we do not range or sell. View full terms and conditions here.
†† Networks may increase monthly price in line with Retail Price Index (RPI).
† Pay monthly savings based on upfront cost. Pay As You Go and SIM free savings on selected phones only. Minimum £10 top up on Pay As You Go phones required. Excludes all other promotions and free offers. Subject to credit check and min. 24 months contract. Due to fast moving nature of this market, all offers, prices and availability are subject to change. All information accurate at the time of publish. Data allowance only applies to use in the UK.
Trade-in applied to selected smartphones: Samsung Note 4, Samsung Galaxy S6, Samsung Galaxy S6 edge, Samsung Galaxy S6 edge plus, Samsung Galaxy S7, Samsung Galaxy S7 edge, iPhone 6, iPhone 6+, iPhone 6S, iPhone 6S+, iPhone 7 and iPhone 7+. Your smartphone must be in full working order, powered up and charged, and be in good visual condition. Offer available in-store and online. Trade in must happen at the point of purchase in-store and only when you buy a Samsung Galaxy S8 or Samsung Galaxy S8 Plus on either a 24 months’ contract or Sim free deal. Trade in value up to £200 will be taken off the upfront cost and any balance paid to the customer in cash or debit card. Only applicable when you have purchased a Samsung Galaxy S8 or S8 Plus from Carphone Warehouse in store between 1st and 22nd of August 2017. Maximum of 1 trade in claim per transaction. Terms and conditions apply. Contracts subject to credit check. All information is accurate at time of going to print. Networks may increase monthly price in line with Retail Price Index (RPI)*