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Once your Trade-in is approved, the money will usually appear in your account the same day – but it may take up to two days to clear.
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I am either the owner of the product or I have obtained permission from the rightful owner to Trade in this product and I have read and I accept the Disclaimer, Use of Information and Trade in Terms & Conditions.
Dixons Carphone and their group of companies would like to contact you from time to time with information on products, services and offers which we believe may be of interest to you. If you wish to receive this information please tick this box

†Save up to £193 on average on your mobile bill.  Average saving is based on customers that purchased a new contract between 1st June 2017 and 30th Nov 2017.  For 60% of customers we were able to directly compare the total cost of ownership of the deal purchased from Carphone Warehouse vs. the network’s (Vodafone or O2 or EE) price.  Total cost of ownership is calculated by: monthly cost x 24 + upfront cost - any cashback


*S9 and S9+ pre-order special offer:

    Receive an additional £50 when you trade in selected smartphones including but not limited to: Samsung S6, S6 Edge Plus, S7, S7 Edge, S8 or S8 Plus, or iPhone 6, 6 Plus, 6S, 6S Plus, 7, 7 Plus, 8 or 8 Plus when you purchase the Samsung S9 or S9+ in pre-order.


    Step 1: Order your S9 / S9 plus online

    Step 2: Complete your trade-in online here

    Step 3: Receive a return postage page envelope in the post and return your old device within 7 days of receiving your new S9 or S9+

    Step 4: Funds transferred to your account within 72 hours of receiving your device


Please note: the additional £50 won’t be visible online when trading in but will be applied once the device is received and checked at our warehouse.  Any additional trade-in value will be given via bank transfer. Full trade in offer available with selected working and non-working Samsung and iPhone handsets. Trade in price is determined by whether the phone is working or non-working.  To qualify for a working price the phone needs to power ON/OFF, have no missing pixels, damage, burnt LCD's, include battery and charges up, have no cracks or chips on screen, all working buttons, have no damage or faults to camera, have sound & vibrates, have no liquid damage, not be bent, miss shaped and have all parts. Any handsets that fail these conditions will be deemed Non-Working and pricing will be reflected. We will accept handsets that are water damaged, won't power up/work properly or have a chipped or cracked screen, case or missing buttons and includes battery and will be given a non-working value.  We do not accept crushed handsets.


†† Networks may increase monthly price in line with Retail Price Index (RPI).