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Mobiles for Manchester

If you, like us, have been left wondering how you can help those affected by the terrible events in Manchester earlier this week, then please join this weekend’s Daily Mail appeal in association with Carphone Warehouse.


Nearly a third of all UK households have at least one unwanted mobile phone gathering dust in a cupboard or drawer. Together they could raise millions of pounds. Let’s put that money to good use.


We’re asking our customers and their readers to donate these phones at your local Carphone Warehouse store. We’ll donate the entirety of your phone’s trade in value to charity. The majority of the money raised will go to the “We Love Manchester” Emergency Fund to support those who have been injured or bereaved, with a portion pledged to inter-faith charities to help the community.


It’s a simple, easy way to make a difference. So have a hunt around, and bring your phones to your local Carphone Warehouse store.


Thank you.



More about the charities:


Manchester City Council launched the We Love Manchester emergency fund this week in partnership with the British Red Cross to help the injured and bereaved.


The fund is designed to make sure the bereaved and injured don’t suffer short-term financial hardship in the immediate aftermath, and longer-term support where needed for the bereaved and those with life-changing injuries.


In addition to its support for the We Love Manchester fund, the campaign will also send a portion of the money raised to support inter-faith groups in the community.


They include the Inter Faith Youth Trust, a nationwide charity registered with the Charity Commission, which provides small grant funding to local voluntary organisations to support children’s projects which promote learning and understanding between different faiths and beliefs.


How can I donate?
What is the potential trade in value?
To understand whether your phone will achieve the best price it should be in good working condition. How do I know if my phone is working or faulty?
What if my phone is FMiP or activation locked?
What if my phone is really old, damaged or incomplete?
Do I need to include the charger or accessories?
What if my phone is Network locked?
How do I delete my personal data from my handset/device?
What happens to my traded in device?
Can I trade in part of the value of my device?
Can I donate cash in-store?



†† Networks may increase monthly price in line with Retail Price Index (RPI).

These Terms and Conditions (“Terms”) govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information. For more information click here.


UK’s lowest Price

UK’s lowest price is a price comparison of a 24 month contract less the trade in value provided for your old Apple iPhone. All iPhone Prices compared on 12/09/18 and includes the price of the trade in and 24 month contract when they are combined and available in a single transaction only. Prices compared are on 24 month tariffs only. Excludes comparisons with other promotional tools (i.e cashback / gifts with purchase) 


iPhone trade-in special offer

i) Base trade in price is determined by whether the phone is working or non-working. To qualify for a working price the phone needs to power ON/OFF, have no missing pixels, damage, burnt LCD's, include battery and charges up, have no cracks or chips on screen, all working buttons, have no damage or faults to camera, have sound & vibrates, have no liquid damage, not be bent, miss shaped and have all parts. Any handsets that fail these conditions will be deemed Non-Working and pricing will be reflected. We will accept handsets that are water damaged, won't power up/work properly or have a chipped or cracked screen, case or missing buttons and includes battery and will be given a non-working value. We do not accept crushed handsets.


ii)  Get £50 additional trade-in value on the base working or non-working trade in price when you purchase the new iPhone XR, Xs or Xs Max on a 24 month Pay Monthly contract, on selected handsets. Any additional trade-in value will be given via cash / debit card. Additional £50 trade-in value limited to; iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, Samsung Galaxy S7, Samsung Galaxy S7 Edge.


iii) £280 trade in value is based on customers that traded in a working device with the Carphone Warehouse from 14th Sep 18 to 16thOct 18 and took advantage of this iPhone trade-in special offer. Total transactions in this period were 4,752. The average trade in value received by these customers was £260, with 10% receiving £280 or more.



Please note you can’t order your new phone online and trade in in store. 


Trade-in applied to selected smartphones: Samsung Note 4, Samsung Galaxy S6, Samsung Galaxy S6 edge, Samsung Galaxy S6 edge plus, Samsung Galaxy S7, Samsung Galaxy S7 edge, iPhone 6, iPhone 6+, iPhone 6S, iPhone 6S+, iPhone 7 and iPhone 7+. Your smartphone must be in full working order, powered up and charged, and be in good visual condition. Offer available in-store and online. Trade in must happen at the point of purchase in-store and only when you buy a Samsung Galaxy S8, Samsung Galaxy S8 Plus, Samsung Galaxy S7 and Samsung Galaxy S7 edge on either a 24 months’ contract or Sim free deal. Trade in value up to £150 will be taken off the upfront cost and any balance paid to the customer in cash or debit card. Only applicable when you have purchased a Samsung Galaxy S7, S7 Edge, S8 or S8 Plus from Carphone warehouse in store between 28th April and 25th May 2017. Maximum of 1 trade in claim per transaction. Terms and conditions apply. Contracts subject to credit check. All information is accurate at time of going to print. Networks may increase monthly price in line with Retail Price Index (RPI)*