You can show your support by trading in old phones at any Carphone Warehouse store across the UK – find your nearest one here.

To make the experience as quick as possible, we suggest that all personal data is backed up to either your PC or Cloud and all data cleared from the device through the in-built memory.

On arrival in-store, please let a colleague know that you would like to donate a phone to Mobiles for Manchester and we will process it on your behalf. You do not need to provide any payment information.

Alternatively, if you would like to make a cash donation, you can do this in two ways:

- By cheque, please make it payable to ‘Mobiles for Manchester’ and post it to:

        Mobiles for Manchester Appeal

        Daily Mail

        2 Derry Street

        London

        W8 5TT

Please remember to write your name and address on the back of the cheque.

- Through an online banking transfer:

        Sort code: 50-00-00

        Account number:   20769512

        Payee name: Mobiles for Manchester

Please do not try to email us your credit card details as we cannot process them.

These are indicative prices as of 26/05/17. They are not confirmed final values donated to charity, as this is subject to the actual condition and age of the device donated. Every penny generated from donated devices will be given to charity.

Working

• Switches on and off
• Be fully functional*
• Have a working screen *
• Have a working touch screen*
• Case isn’t bent
• Battery must be included
• No water damage**

*Cosmetic wear and tear is acceptable but all buttons and/or touchscreens must be working.

**All water damage indicators must be in good condition.

Faulty

These devices do not conform to the “working” criteria but should:

• Include a battery
• Be intact - not crushed, bent or snapped in half
• Not be missing and parts or components

Devices must not be activation locked and must be deregistered from any associated accounts. 

Devices must not be activation locked and must be deregistered from any associated accounts. 

We will be able to accept these devices but the price that will be donated will be impacted significantly. Unfortunately we will not be able to give an indication of how much will be donated to the scheme for these devices

No, we just need the handset with its battery.

We will accept Network locked handsets

We suggest that all personal data is backed up to either your PC or Cloud and the device is data cleared through the in-built memory. If you haven’t done this and your phone powers up our Store Colleagues may have the ability to erase the data in-store.

For your assurance all devices that do not power up are only disposed of through partners that are able to provide an auditable route to destruction. These devices do still return some residual value in their components but they will not be sold as complete phones. 

Once you’ve traded in your device, we pass it on to our service partners so they can be re-used. Most handsets go to developing markets.

No, 100% of the money generated from your device will be donated to charity.

Unfortunately not, if you would like to make a cash donation, please follow one of these two options:

-  Send a cheque, please make it payable to ‘Mobiles for Manchester’ and post it to:

Mobiles for Manchester Appeal, Daily Mail, 2 Derry Street, London W8 5TT. Please remember to write your name and address on the back of the cheque.

-  Use online banking to make a transfer. Sort code: 50-00-00, Account number: 20769512, Payee name: Mobiles for Manchester