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Huawei at Carphone WarehouseImportant Information

Recently launched HUAWEI smartphones run on Android 10 Open-Source, using Huawei Mobile Services (HMS) and the latest EMUI 10.1. Google Apps and Google Mobile Services are not available for recently launched HUAWEI smartphones which may result in some other apps not being available or compatible at the moment.

  • The HUAWEI Phone Clone App will transfer your existing apps, photos, contacts and other data from your old phone to your new HUAWEI smartphone.
  • HUAWEI smartphones have access to many top apps via the HUAWEI AppGallery and Petal Search – Find Apps tool.
  • Petal Search – Find apps is available to download from HUAWEI AppGallery and is a dedicated search tool to help you find apps that you can’t locate in the AppGallery.
  • HUAWEI smartphones continue to be covered by manufacturer's warranty and will receive full service support accordingly.
  • For Frequently Asked Questions regarding Huawei Mobile Services, using your favourite applications, and more important information, click here

FAQs

What operating system will this device have?
What is the Huawei Mobile Services (HMS)? And how is it different to Google Mobiles Services (GMS)?
Will the absence of Google Mobile Services (GMS) affect me from using Facebook, Twitter and other apps?
How do I get my apps onto my Huawei device without the Google Play Store?
What if I can't find my desired Apps in the Huawei AppGallery?
Are you able to help me install Google Mobile Services (GMS) if I purchase a Huawei Handset?
Can I use Google Search on Huawei Browser?
Can I migrate my contacts, photos, calendar by Phone Clone?
How can I contact Huawei’s customer service?