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Price Promise - If you find an upgrade, pay monthly SIM only or pay monthly deal for less at O2, EE or Vodafone, we'll match it and pay the equivalent of your first month's standard line rental via cheque. Applies to published prices only where the handset is in stock and available for immediate purchase or dispatch. Proof of competitor price(s) required. Full T&Cs click here.


†† Networks may increase monthly price in line with Retail Price Index (RPI).

Double Deposit
This offer is open to customers who pay a £25 deposit the iPhone XR launch. Customers are only permitted to make one deposit of £25, per device they intend to purchase. All depositing customers will have their £25 deposit plus an additional £25 added. This is to be used for all customers who pre-order the XR. Customers can register from 5pm on Monday 20th August 2018 to be eligible for the extra £25 incentive towards their pre-order. Customers will have 28 days from the Pre-Order start date, which will be updated if/when disclosed by the manufacturer, to redeem their extra £25 incentive. When pre-ordering the XR, depositing customers will be able to offset any upfront costs and additional products in the transaction using the £50. Alternatively, this amount can be refunded in whole/part via a cheque. If they do not wish to use this against the pre-order, then only the original £25 will be returned to them, not £50. Refunds can only be paid via the method you registered for. This offer is only available in store and on the phone. It is not available online. For customers: by submitting your details you are agreeing to us contacting you via SMS or telephone to let you know the XR is available to order. Data collected for this purpose will not be shared with any 3rd parties. All data is processed and protected in line with our privacy policy which can be found at

UK’s lowest Price

UK’s lowest price is a price comparison of a 24 month contract less the trade in value provided for your old Apple iPhone. All iPhone Prices compared on 12/09/18 and includes the price of the trade in and 24 month contract when they are combined and available in a single transaction only. Prices compared are on 24 month tariffs only. Excludes comparisons with other promotional tools (i.e cashback / gifts with purchase) 


iPhone trade-in special offer

i) Base trade in price is determined by whether the phone is working or non-working. To qualify for a working price the phone needs to power ON/OFF, have no missing pixels, damage, burnt LCD's, include battery and charges up, have no cracks or chips on screen, all working buttons, have no damage or faults to camera, have sound & vibrates, have no liquid damage, not be bent, miss shaped and have all parts. Any handsets that fail these conditions will be deemed Non-Working and pricing will be reflected. We will accept handsets that are water damaged, won't power up/work properly or have a chipped or cracked screen, case or missing buttons and includes battery and will be given a non-working value. We do not accept crushed handsets.


ii)  Get £50 additional trade-in value on the base working or non-working trade in price when you purchase the new iPhone XR, Xs or Xs Max on a 24 month Pay Monthly contract, on selected handsets. Any additional trade-in value will be given via cash / debit card. Additional £50 trade-in value limited to; iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, Samsung Galaxy S7, Samsung Galaxy S7 Edge.


iii) £280 trade in value is based on customers that traded in a working device with the Carphone Warehouse from 14th Sep 18 to 16thOct 18 and took advantage of this iPhone trade-in special offer. Total transactions in this period were 4,752. The average trade in value received by these customers was £260, with 10% receiving £280 or more.


Please note you can’t order your new phone online and trade in in store. 


Samsung Galaxy Note9 - Based on a normal upfront cost of £299.99 at £46 with 30GB on O2, when trading in a working Samsung S7 worth up to £120. Save £299.99 based on the upfront cost on the above tariff. SIM free price based on regular RRP of £899. Any additional trade-in value will be given via cash / debit card. Full trade in offer available with selected Samsung, Apple, Google handsets; working and non-working handsets are eligible.