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EE At Carphone Warehouse

Free BT Sport On Your Mobile | Free 6 Months Apple Music | EE Roam Like Home

EE goes further to give you 4G in more places than any other UK network.

We're not just talking towns, either. You should be able to use your data all over the place. Why shouldn't you share a seaside selfie, check in up a peak, or stream live videos from a festival field? EE has 4G in more places than any other UK network to help you do all that and more.

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EE Customer Benefits

4G in more places

We’re the first UK network to show you our 4G geographic coverage. We already cover 99% of the population and we’re working towards covering 95% of the UK geography by 2020.

Free EU Roaming

Now you can take your minutes, texts and data with you, to use anywhere in the EU at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.

Free Apple music for IOS and Android

All new and existing customers now get six months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus whatever you stream the data’s on us. Plus whatever you stream and whether you’re in the UK or abroad in the EU, the data’s on us.

Getting started couldn’t be simpler- just text MUSIC  to 150.

Already had 6 months free? We’ll still cover your data for a further 6 months, even when the offer has finished. Just text STREAM to 150.

 

Free access to the BT Sport App

New and existing EE customers can get three months access to the BT Sport app for free. And whether you’re in the UK or abroad in the EU, we’ll cover the data you need so you don’t need to worry about topping up your allowance.

Take advantage of this fantastic offer just by texting SPORT to 150

 

Data Gifting

Gifting your data is the easy way to move spare data around your family. Simply add family members to your account, then you can start dishing out spare data to whoever needs it from the My EE app.

 

UK & Ireland call centres

All our calls are answered by our UK & Ireland call centres so it’s easy to get stuff sorted. You can even chat to us online or take care of the simple stuff yourself by using the My EE app.

 

WiFi Calling

No coverage? No problem. Make calls wherever there’s WiFi, with WiFi Calling.

 

And, if you travel throughout London, you get free WiFi access on the Underground too.

 

 

SPEND CAPS

If you join or upgrade on a pay monthly handset or SIM Only plan, we’ll let you set a cap on your pay monthly bill. This will allow you to control your spend with ease.

 

You can limit some out-of-bundle charges like international calls and roaming by setting a £0-£50 cap. And you can pause, remove or change the cap while it’s in use. Visit ee.co.uk/SpendCaps to find out how to manage your Spend Cap, and for more information on what is (and isn’t) included in it.

 

STAY IN CONTROL

The My EE app makes it super simple to check how much data you’ve used and stay in control of your account wherever you are.

And it’s always there for you, so you can keep on top of your account 24/7, whenever it suits you. The app also links with your contacts, so you see names rather than numbers on your bill for a totally personal experience.

HELP AND TIPS

Network status checker

Get network status updates and report problems with our new and improved checker. Choose the five places most important to you, and we’ll keep you updated on the status of the network in those areas. Visit http://coverage.ee.co.uk/indirectpartners/coveragechecker.html to check coverage.

 

Access codes:

For more information on access charges please visit https://myaccount.ee.co.uk/networkchecker/checkservice

 

Short text codes

Access information and manage your account easily by texting these codes to 150:

AL   Check your balance and any allowances including data usage

BILL  Check your bill

UP   Check your upgrade eligibility

HELP   See a list of all Help text codes

Terms & Conditions:

The monthly price of your EE Price Plan will increase from March every year by the Retail Price Index rate of inflation published in January that year. See ee.co.uk/increase for details.

BT Sport: Available to customers on consumer plans requesting the BT Sport Add-On for the first time. If you’ve previously benefited from our three months’ free offer, you won’t be eligible. The Add-On is available for three consecutive months. The three months starts as soon as we receive your request for the Add-On or from the date you join or upgrade your price plan. If the Add-On is removed from your account at any point during the three month period, you’ll be unable to get the Add-On again free of charge. At the end of the free period, you’ll be automatically charged for the Add-On but can cancel at any time. The offer is non-transferable. Your device will need an EE SIM and the latest iOS, Android or Windows operating system. Some in-app functionality is restricted on Windows 10. BT Sport is for your personal, non-commercial use in the UK. Content available via the app may change from time to time. Downloading and using the BT Sport app uses data that may decrement from your price plan’s allowance.

 

4G In More Places Than Any Other UK Network: Mobile only. 4G speeds depend on location, number of users and plan. 4G only available on EE plans. Check your coverage at ee.co.uk/coverage. Compatible device required. 4G IN MORE PLACES THAN ANY OTHER UK NETWORK: Based on results from the RootMetrics® UK RootScore® Report: H2 (Jul – Dec) 2017. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 25K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.

 

WiFi Calling: EE pay monthly customers with compatible phone only (check compatibility at ee.co.uk/wificallingphones). WiFi connection required. EE accepts no responsibility for the quality, availability or coverage of WiFi networks and calls made or received over them. All calls or texts charged as per your EE price plan, see ee.co.uk/priceguides.

 

Free EU Roaming: Customers on eligible plans will be able to use their minutes, texts and data at no extra cost when roaming in the EU/EEA. Speed and service will vary depending on the service available in the country you visit. You must be normally resident in the UK. Data fair usage policy may apply, see our PAYM plan terms and PAYG plan terms, ee.co.uk/terms for full details.

 

Data Gifting: Gift to other pay monthly plans on the same account in increments of 500MB. Fair use policy applies when gifting large amounts of data 3 months in a row. No gifting to/from Apple Watches, 4GEE Home or 30 day 4GEE WiFi plans.  Data not used in a month does not roll over, allowances are set back to zero at the start of each month.  Data can only be used in accordance with the plan terms applicable to the receiving line. Only the account holder will be able to ‘gift’ data between lines on the account.

 

My EE: Registration requires a valid email address and password. Other terms apply, see ee.co.uk/terms.

 

My EE App: My EE App connects to the internet whenever you use it. You will need mobile internet coverage or a WiFi connection. Downloading the app and any software updates for the app will use data. EE Mobile customers do not incur internet charges after downloading the app and when using the app within the UK. Other terms apply, see ee.co.uk/terms.

 

WiFi access in enabled London Underground stations: ticket halls, escalators, platforms and when the train is in the station. No coverage in the tunnels. Active EE, T-Mobile and Orange mobile customers only. You are an active pay as you go customer if your pay as you go account has been topped up with a minimum of £5 within the last 30 days. If your last top up took place more than 30 days ago, it can take up to two days from the date of your latest top up to update your account and provide you with access to the service. Broadband customers must also be EE, T-Mobile or Orange mobile customers to access the service. Compatible device required. See ee.co.uk/tubewifi for more information.

 

Other terms apply, see ee.co.uk/terms. Information and pricing correct as at 30.08.2018.