We'll help you choose the phone, TV and home broadband deal that's right for you:
It's easy to switch home broadband providers. To start the switching process, you'll need to contact your current provider and get a hold of your MAC. You can then take the code to your new provider.
MAC stands for 'migration access code'. It's a 17 or 18-digit code made up of numbers and letters, which you can get from your current broadband provider.
Until 2015 you needed a MAC to switch broadband providers by phone. However, following new rules introduced in June 2015, this is no longer a requirement.
This means that you have to notify both your current broadband provider (the one you're leaving) and your future provider (the one you're switching to) of your intentions to move.
This differs from the gainer-led switching process outlined below, and will apply to those looking to move to a fibre-optic broadband provider like Virgin Media.
A gainer-led approach puts your new broadband provider in charge of the switching process.
It means that you don't have to worry about making loads of calls when you want to switch broadband providers. You don't even have to notify your current provider that you're leaving.
This will depend on your provider, and the agreed length of your broadband deal. We recommend you contact them if you're unsure of the details.
If you're following a gainer-led switching process and have had no contact with your current provider, you will be notified of any outstanding or early cancellation charges before your new contract begins. This will give you the option of paying to cancel your current broadband contract, or opting out of the switch.
Some broadband providers perform standard credit checks. Each provider has its own set of rules and criteria, which means that if one provider turns you down, another may be happy to take you on.
Fibre-optic broadband uses glass cables to connect you to the internet. The glass/fibre-optic wires give the fastest possible internet speeds.
Not necessarily, and not having it can be a great way to cut down on your monthly bill. The availability of home broadband without line rental, however, depends on your location.
Quad-play is a bundle deal that includes broadband, a TV service, a mobile phone and a home phone, all from the same provider. This can help you keep on top of your bills, and in most cases, save some of your hard-earned cash.
Everything you do on the internet uses data, which is measured in megabytes (MB) and gigabytes (GB) - there being 1,000MB in 1GB.
Your monthly data allowance indicates how often you can use the internet in a single month. At the end of the month, your data allowance gets reset.
Some broadband packages offer unlimited data. These are a good option if you stream lots of content from the likes of Netflix or Spotify.
Mobile broadband is just like the internet connection you'd have at home, but it's portable and supplied by a mobile phone provider. This means you can stay connected on the go, rather than being tied to a desk or sitting on your sofa.
Mobile broadband can come in the form of a dongle that plugs into your laptop's USB port, or a SIM card that fits into your tablet.
You can also use mobile Mi-Fi hotspots to get online when you're out and about. These small, portable devices omit and internet signal and (unlike the devices mentioned above) you can connect up to ten devices to them. This makes them a good choice for big families or groups of friends with different devices.
Most broadband providers let you wirelessly connect multiple devices to your home broadband. The exact number depends on the broadband deal you've got, and also the type of router you're using. If you contact your provider, they should be able to give you an exact figure.
Terms and conditions:
†TalkTalk Only available via call centre -18 month contract. Broadband £20 for 18 months then £33 per month thereafter. Only available to new customers whose services are successfully installed and that have not previously had services from the provider. Offer valid until 04/07/17.
①Average saving is based on customers that purchased a new contract between 1st December 2016 and 31st December 2016. For 95% of customers we were able to directly compare the total cost of ownership of the deal purchased from Carphone Warehouse / Currys PC World vs. the broadband and TV provider’s (Sky, Virgin Media, Talk Talk) online price. Total cost of ownership is calculated by: Monthly cost * Contract Length minus the value of any cashback / giftcards / free gift. Upfront costs are not included in the total cost of ownership.
**VIRGIN: Prices may change at any time during the contract. New customers only (subject to status and credit checks). 12-month minimum contract. £32 a month for 12 months, £45 a month thereafter. VIRGIN MEDIA CABLED STREETS ONLY. Subject to survey and network capacity. Installation fee (£40) may apply. One off activation fee of £14.99 applies. Upfront deposit of £25 refundable on first bill. Cannot be used in conjunction with any other offer. Broadband speeds referred to are download speeds. Acceptable use policy applies. Unlimited downloads: Upload speeds may be affected by traffic management measures. Heavy users may experience a temporary reduction in upload speeds. See Virginmedia.com/traffic. Minimum computer requirements apply. Speeds assume equipment is at optimum speed and capacity. Equipment remains the property of Virgin Media. 1. Unlimited weekend calls to UK landlines, Virgin Mobile numbers and 0870 numbers only – see virginmedia.com/callingcosts. Further terms and conditions apply – see virginmedia.com
This promotion is conducted by Dixons Carphone in partnership with Simplifydigital. Offer applies when purchasing bradband with selected TV and phone packages in-store or through a call back (when you have left your contact details). Offer ends 30/06/17.
*SKY: 1.This promotion is conducted by Sky in partnership with Currys PC World and Simplifydigital. 2. 12 month contract. Broadband £18.99 for 12 months. £32.99 per month thereafter. Upfront payment of £5. Equipment cost £9.95. You will receive a £50 Currys PC World gift card. The gift card is not exchangeable for cash in-store. You can except to receive your gift card within 21 days of your services being installed. Simplifydigital will post the gift card to the address used when signing up for the services. Only available to new customers whose services are successfully installed and that have not previously had services from the provider. Offer valid until 21/06/17.