We'll help you choose the phone, TV and home broadband deal that's right for you:
It's easy to switch home broadband providers. To start the switching process, you'll need to contact your current provider and get a hold of your MAC. You can then take the code to your new provider.
MAC stands for 'migration access code'. It's a 17 or 18-digit code made up of numbers and letters, which you can get from your current broadband provider.
Until 2015 you needed a MAC to switch broadband providers by phone. However, following new rules introduced in June 2015, this is no longer a requirement.
This means that you have to notify both your current broadband provider (the one you're leaving) and your future provider (the one you're switching to) of your intentions to move.
This differs from the gainer-led switching process outlined below, and will apply to those looking to move to a fibre-optic broadband provider like Virgin Media.
A gainer-led approach puts your new broadband provider in charge of the switching process.
It means that you don't have to worry about making loads of calls when you want to switch broadband providers. You don't even have to notify your current provider that you're leaving.
This will depend on your provider, and the agreed length of your broadband deal. We recommend you contact them if you're unsure of the details.
If you're following a gainer-led switching process and have had no contact with your current provider, you will be notified of any outstanding or early cancellation charges before your new contract begins. This will give you the option of paying to cancel your current broadband contract, or opting out of the switch.
Some broadband providers perform standard credit checks. Each provider has its own set of rules and criteria, which means that if one provider turns you down, another may be happy to take you on.
Fibre-optic broadband uses glass cables to connect you to the internet. The glass/fibre-optic wires give the fastest possible internet speeds.
Not necessarily, and not having it can be a great way to cut down on your monthly bill. The availability of home broadband without line rental, however, depends on your location.
Quad-play is a bundle deal that includes broadband, a TV service, a mobile phone and a home phone, all from the same provider. This can help you keep on top of your bills, and in most cases, save some of your hard-earned cash.
Everything you do on the internet uses data, which is measured in megabytes (MB) and gigabytes (GB) - there being 1,000MB in 1GB.
Your monthly data allowance indicates how often you can use the internet in a single month. At the end of the month, your data allowance gets reset.
Some broadband packages offer unlimited data. These are a good option if you stream lots of content from the likes of Netflix or Spotify.
Mobile broadband is just like the internet connection you'd have at home, but it's portable and supplied by a mobile phone provider. This means you can stay connected on the go, rather than being tied to a desk or sitting on your sofa.
Mobile broadband can come in the form of a dongle that plugs into your laptop's USB port, or a SIM card that fits into your tablet.
You can also use mobile Mi-Fi hotspots to get online when you're out and about. These small, portable devices omit and internet signal and (unlike the devices mentioned above) you can connect up to ten devices to them. This makes them a good choice for big families or groups of friends with different devices.
Most broadband providers let you wirelessly connect multiple devices to your home broadband. The exact number depends on the broadband deal you've got, and also the type of router you're using. If you contact your provider, they should be able to give you an exact figure.
Terms and conditions:
Switch with us and save on average £292 on your TV and broadband package.
Average saving is based on customers that purchased a TV, Home Phone and Broadband contract between 1st December 2016 and 28th February 2017. For 95% of TV, Home Phone and Broadband customers we were able to directly compare the total cost of ownership of the deal purchased from Carphone Warehouse/Curry’s PC World vs Sky and Virgin Media online price. Total cost of ownership is calculated by: monthly cost * contract length minus the value of any cashback / giftcards / free gift spread over the length of the contract. Upfront costs are not included in the total cost of ownership. Matched tariffs are where TV channels, inclusive calls, broadband speed, download limit, and contract length are the same. Total matchable transactions in this period were 6,548. The total match rate between 1st December 2016 and 28th February 2017 was 95%. This breaks down to 88% for Sky and 93% for Virgin. Excludes any tariffs that we do not range or sell. View full terms and conditions here.
Overall network saving
December 2016 to February 2017
†Sky - This promotion is conducted by Sky in partnership with Carphone Warehouse and Simplifydigital. £75 Currys PC World giftcard if bought in-store. 12 month contract. Broadband £18.99 for 12 months. £32.99 per month thereafter. Upfront payment of £5. Equipment cost £9.95. Only available to new customers whose services are successfully installed and that have not previously had services from the provider. Offer valid until 27th July 2017.
①Virgin - This promotion is conducted by Dixons Carphone in partnership with Simplifydigital. Offer applies when purchasing broadband with selected TV and phone packages in-store or through a call back (when you have left your contact details). You will receive a £50 Currys PC World gift card. The gift card is not exchangeable for cash in-store. Only available to new customers whose services are successfully installed. You can except to receive your gift card within 21 days of your services being installed. Simplifydigital will post the gift card to the address used when signing up for the services. Only one offer per household. Offer ends 30/07/17.
①TalkTalk - 18 month contract. Broadband £19.95 for 18 months then £27 per month thereafter. Only available to new customers whose services are successfully installed and that have not previously had services from the provider. Offer valid until 17/08/17.