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Terms and conditions

 

Claims of eligibility to upgrade are based on the end of contract date you or your network has provided us.

 

1. Pay monthly prices subject to eligibility and minimum term of 24 months on selected networks and tariffs. Networks may increase monthly price in line with Retail Price Index (RPI). Inclusive monthly allowances can be used to make UK originating calls and texts to UK mobile networks (excluding numbers used for call forwarding services) and UK landlines beginning 01,02 and 03 only (excluding Jersey, Guernsey and the Isle of Man). Data allowance only applies to use in the UK. iPhone ultra-fast wireless: Data plan required. Check with your carrier for details. Speeds will vary based on site conditions.

 

2. Price Promise: If you find an upgrade or pay monthly deal for less at 02, Orange, T-Mobile, EE or Vodafone, we’ll match it and pay the equivalent of your first month’s standard line rental via cheque.  Applies to published prices only where the handset is in stock and available for immediate purchase or dispatch.  Proof of competitor price required. Applies to deals on a like for like basis, offered in the same sales channel and may  be claimed at the time of purchase or up to 14 days after.  Cannot be used in conjunction with other deals, including cash back, personalised variations offered directly to individual customers, offers via third parties or pre-order incentives. Terms and conditions apply. Ask in-store or see here for details.

 

3. From 1st July 2015, calls to phone numbers starting 0800 and 0808 are free from your land line and mobile, no matter which network you're with. 

 

4. Trade-In Promise: If you take out a 24 month consumer postpay or upgrade contract in store with us (excludes other channels). If you find a higher published trade in price for your working Smartphone with a competitor (exclusively Mazuma, Envirofone, O2, EE and Vodafone on their direct trading sites only) we'll beat it and give you an extra £20 to spend in store. Proof of the higher price required e.g. printed or published online ad. Subject to eligibility and credit check. Cannot be used in conjunction with other deals, terms and conditions apply. Ask in-store or see here for details.

 

5. Additions: Additions programme only available to Carphone Warehouse customers who purchase a smartphone on a 24 month pay monthly contract.

 

6. Free Next Day delivery: UK mainland only click here for full details.

 

7. UK's Lowest Price When You Upgrade applies to monthly line rental cost for free handset on the shown network. Our price applies to published offers. Our price applies to upgrades on Pay Monthly. Price checked daily with our competitors in comparison to like for like devices.

 

8. Unbeatable Value when you Upgrade applies to monthly line rental cost for free handset on with the identical phone and tariff combination on Pay Monthly upgrades only, through the same channel of purchase. Our price applies to published offers. Our price applies to upgrades on Pay Monthly. Price checked daily with our competitors in comparison to like for like devices, and is covered by our Price Promise. 

 

9. Cashback offer: Shop online and get your cashback by cheque within 30 days of your contract starting.

 

10. FREE ticketmaster® voucher available with selected Sony Xperia handsets

 

Here’s how to redeem:

 

a) Order your new Sony Xperia from us on a pay monthly or pay monthly upgrade deal

b) Once your new handset has been delivered, register your details including IMEI number and mobile number with Sony here from 14th July to 24th September 2016

c) Your ticketmaster® voucher will be emailed to you within 28 days in the form of a code

d) Simply enter your code in the checkout of your next online purchase with ticketmaster® 

 

That’s not all; register before 12th August and you’ll automatically be entered into a prize draw to win tickets to Reading and Leeds festivals!

 

 *The ticketmaster offer only applies to customers who have purchased one of the following Xperia™ handsets: Xperia X, Xperia XA, Xperia Z5 Premium or Xperia Z5 Compact, either as a SIM free purchase or on a pay monthly or pay as you go tariff from Carphone Warehouse direct sales channels on and between 30th June 2016 and 7th September 2016. Open to residents of the UK aged 18 or over. Opening date for claims and entries is 14th July 2016. Closing date for receipt of claims is 24th September 2016. To claim offer and enter, go online with your IMEI number, mobile number and register. Ticketmaster vouchers will be emailed within 28 days in the form of a code. Due to date restrictions closing date for entries to win Festival Tickets is 12th August 2016.Winners will have 8 days to claim their prize. 10 pairs of tickets to be won, prizes are randomly allocated, no expenses included. Customers who return the device for change of mind are not eligible. For full terms and conditions visit sonymobile.com/carphonewarehouseticketmasteroffer

 

4G handset compatibility dependant on 4G network availability and 4G tariff. See our 4G Comparison Hub for more details.

 

All trademarks and copyrights are the property of their respective owners.

 

Apple, the Apple logo and iPhone are trademarks of Apple Inc, registered in the US and other countries. TM and © 2012 Apple Inc. All rights reserved.

 

BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited.

 

Android and the Android logo as well as Android Market and the Android Market logo are trademarks of Google, Inc.

 

Many prices shown at www.carphonewarehouse.com are online offers only and may differ from offers available in stores. Prices and details correct at the time of sending email, but are subject to change and availability. All offers are subject to full terms and conditions.

 

This email is provided to you by The Carphone Warehouse Limited, a company registered in England under number 2142673 with a registered address at 1 Portal Way, London W3 6RS.