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Huawei

Huawei & Google - our update for customers

What’s happened exactly?

Following the US Government’s decision in May 2019 to add Huawei, including their sub-brand Honor, to the list of companies that American firms cannot trade with, the temporary licence with Google, and its Android operating system has now ended. This means some changes moving forwards on both new and existing devices.

 

Please read below for an update on what this means for you, whether you currently own a Huawei or Honor smartphone or are thinking of buying one in the future.

 

We will continue to monitor the news and update you as soon as we can if anything changes. 

 

 

I already own a Huawei or Honor phone, what does this mean for me?

Huawei has confirmed that all existing Huawei or Honor phones will continue to be supported as normal. Google has confirmed that current models with Google Play and Google Play Protect will also continue to work.

 

Huawei have said they will support security updates and after-sales services to all existing Huawei and Honor smartphone and table products.

 

For detailed information on software and security updates, please visit https://consumer.huawei.com/en/support/bulletin/

 

 

I’m planning to buy a new Huawei or Honor phone, what does this mean for me?

Huawei has confirmed that all Huawei and Honor phones will continue to be supported as normal. Google has confirmed that current models with Google Play and Google Play Protect will also continue to work.

 

For new models without Google Play Store, Huawei developed its very own Huawei AppGallery, as an alternative to Google Play Store, and provides alternatives to Google Authorised Apps. The Huawei AppGallery currently runs on the Android operating system and gives users access to a range of apps and services developed by Huawei - as well as those readily available on the Android operating system.  

 

These devices will not have access to Google authorised apps applications, such as the Google Play Store, Google Maps or Chrome.

 

For detailed information on software and security updates, please visit https://consumer.huawei.com/en/support/bulletin/

 

 

For more information please Huawei's FAQ

For more information, please visit Huawei's FAQs, or our own Huawei Mobile Services Information Page.

Or follow the below link;

www.carphonewarehouse.com/huawei/huawei-important-information-before-you-buy.html