Managing your costs

There are two different ways to pay for your mobile phone calls and service charges: pay as you go or contract, usually monthly. The Carphone Warehouse also provide various SIM-only packages that allow customers to keep their existing handset while still benefiting from other network tariff offers.

For more information, feel free to browse all the different contract/pay monthly and pay as you go tariffs. We also have a range of impressive special offers, which might be suitable for your needs.

To speak to one of our friendly staff about anything from mobile phone reviews to choosing the right network provider, please call us free on 0808 100 9250.

New special offers are constantly being made available so we suggest regularly checking the special offers section . If you have signed up to a special offer from The Carphone Warehouse in 2005, you can check your redemption/chequeback terms and conditions here.

Your network provider may offer various value packages - allowing customers to buy text/picture messages in bulk is a cost-effective method of using messaging features on your phone, especially if you are a heavy mobile phone user. For further information please visit our Other Account Services area.

• Don't assume voicemail retrieval is free - check with your network as the cost of this service may depend on the time of day and what tariff you are on.
• Take advantage of itemised billing. Itemised billing can help you manage your account by helping you to identify which calls carry the highest charges. Our online billing section provides further information on this service.
• Before you go abroad, we strongly recommend you familiarise yourself with your mobile phone network's 'roaming' charges - for more information, please visit our section on calling abroad.
• Backing-up your SIM Card is a timesaving, as well as a cost-saving initiative. The Carphone Warehouse's unique Memory Master™ service is available to both customers and non-customers of The Carphone Warehouse.
• With mobile phone crime on the increase, we strongly recommend insuring your phone. This can save you the cost of a new handset should your phone be lost, stolen or damaged. See more information on tailor-made insurance cover from The Carphone Warehouse.