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What information do you hold about me?


The Data Protection Act gives you the right to see personal information we hold about you.

If you want copies of this information, you need to send us a written request with the following:
  • Your full name and address
  • Your Carphone Warehouse account number
  • A cheque for £10 (admin charge) made payable to The Carphone Warehouse
  • A copy of one of these proofs of identity
    • Birth certificate
    • Passport
    • Driver's License
    • Credit or debit card statement
    • Utility bill showing the same name and address as on your TalkTalk or Carphone Warehouse account (but not a TalkTalk or Carphone Warehouse bill)
    • Child benefit book
    • Pension book

Please send your request, cheque and proof of identity to:

The Data Protection Office
The Carphone Warehouse
1 Portal Way
London
W3 6RS

We recommend that the request is sent by Recorded Delivery, but this is not compulsory. We can accept postal orders but we do not take online payments.

What happens next
Once we receive your request, along with your cheque and proof of identity, we’ll get back to you within 40 days.