Orange mobile phone with free broadband

If you already have a home broadband connection you'll need to get a MAC before Orange can connect you to the internet.

What do I need to do?

1. Contact your current provider and ask for a MAC - they have to give you one for free once you've paid any outstanding bills
2. Call Orange on 0800 079 0283 and tell them what your MAC is!

• If you buy online or over the phone we'll usually deliver your handset the next working day.
• If you buy in store we'll give you your phone there and then (as long as it's in stock).
• If a store doesn't have your phone in stock we'll usually deliver it on the next working day.

Your broadband connection:
Once Orange have your MAC code they'll begin activating your broadband connection. This usually happens within 14 days of you signing up.

Your home phone line:
If you're a Starter or Max customer your home phone line will be switched to Orange about 10 days after they connect you to the internet.