Our Network Price Promise is our part of our commitment to finding you the best solution through great products, at great prices, supported by great service.
We know that price is really important, and that's why we put so much effort into getting it right. We check and match the online and shop prices of the major networks weekly. We even match their sale prices.
All our prices include VAT but exclude delivery charges. Standard delivery is currently free on all orders to your specified address or local store.
The prices in our Price Guides are the same as in our stores at the time of going to press, but may be subject to change during the life of a Guide.
Our commitment to you is about much more than highly competitive prices, it's about all those extra things you tell us matter, such as simple, impartial advice, or feeling confident that the product you've chosen is the best for you.
We believe that our Network Price Promise demonstrates our commitment to finding the best solution for you.
So, if you see or buy a mobile phone from us and find it cheaper with a major network, as long as their conditions of sale and service are comparable, such as channel of purchase, delivery charges and our Network Price Promise conditions, then we'll match that price for you. Simply take proof of the price to one of our stores, or to match an online or telephone price call the team on 0870 087 0870*.
If you have already made a purchase in one of our stores and have since found the same offer at a lower price, simply return to that store within 14 days with proof of the lower price and our store colleagues will be happy to help you. If you have already made a purchase at www.carphonewarehouse.com or over the telephone and have since found the offer at a lower price, call the team on 0870 111 6565^ within 14 days.
Full Terms and Conditions
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