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BlackBerry® Q5, a beautiful touchscreen plus a classic BlackBerry Qwerty keyboard in a great value smartphone.

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Monthly cost

Here are the deals you can upgrade to that fall within the monthly line rental limit set by your network.

Please select one of our deals that fits within this limit.

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Currently these are deals selected for you on your network. You're about to update the results to show all networks.

If you want to view other networks, you'll have to go through a fresh eligibility check.

Effective monthly cost

The Effective monthly cost helps you to compare the total amount you'll pay for different deals, including those with an upfront cost, cashback, or bill credits, helping you find the best value deal.

The Effective monthly cost is NOT the amount that will be taken from your bank account by direct debit every month (this is the “Monthly cost”).

Included in the Effective monthly cost figure is:

  • The total line rental cost over the life of the contract (Monthly cost multiplied by the length of the contract in months)
  • Any upfront handset cost (if applicable)
  • Any cashback promotions or bill credits that will be received through the duration of the contract (if applicable)

For example. A contract has an upfront handset cost of £50. The contract is 24 months long, and is £25 per month. This means the total line rental is 24 months x £25, which is £600. If there was £100 cashback, this would be taken into account too, by subtracting it from the total line rental cost. £600-£100 = £500. Add in the handset cost £50+£500 =£550 to give the total contract cost of £550. To get the Effective monthly cost, divide this by the contract length: £550/24 months, to give £22.92.

*Networks may increase Monthly price in line with Retail Price Index (RPI).

BlackBerry Q5

For people who need to stay in touch with ease, the BlackBerry Q5 has a fun design, perfectly sized QWERTY keyboard and great software. From its camera’s BlackBerry® Time Shift mode to BBM™ Video and Screen Share, there are awesome features everywhere.

The essential tech specs.

The BlackBerry Q5 has a sizeable 2,180mAh battery that will keep it running for up to 336 hours on standby or for 12.5 hours of talk time. It’s powered by a 1.2GHz dual core Snapdragon processor and the BlackBerry 10 software and has a high quality 3.1” screen. The display has a square 720x720 resolution that gives a pixel density of 328 pixels per inch. You’ll also get a 5MP rear camera and 2MP front camera that can save your memories to the 8GB internal memory. You can expand the memory by up to 32GB with a microSD card.

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New BlackBerry Keyboard and BlackBerry Hub.

The classic BlackBerry® Keyboard has been re-engineered and elegantly designed to sit perfectly in the middle of your BlackBerry® Q5. It makes it easy to type fast, accurately and with the least amount of effort. And now with BlackBerry Hub you can get all your emails, BBMs, text messages and social networks in one place to make staying in touch even easier. You can peek into the BlackBerry® Hub from any app or screen with a swipe to effortlessly flow in and out of your messages and conversations.

Perfect pictures: Time Shift mode and BlackBerry® Story Maker.

Having trouble getting the perfect photo? Time Shift mode captures milliseconds before as well as after you press the capture button, so you can pinpoint and adjust the exact moment of your picture to create the perfect shot. Simply scroll back and forth on the dial to ‘open’ one friend’s eyes and catch your other friend smiling - then combine it all into the same image. Once you’re done you can use Story Maker to weave those moments together to create a movie in just a couple of swipes, then share with the world – you can even choose your own music.

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See who you’re talking to: BBM Video with Screen Share.

With BBM™ Video you can share easily and be seen by whoever you’re talking to. Switch your BBM™ chat to a BBM™ Video conversation with just a tap and catch up face-to-face. Share anything you like, from photos, your favourite webpage, perhaps a short film – make the sharing experience more personal and direct with the Screen Share on BBM. You can even show a contact the view from your camera.

** 'UK’s Lowest Price’ when you upgrade. 



Free next day delivery (Order before 5pm)
Saturday delivery is £7.50

You'll receive a 1 hour time slot on the morning of your delivery. If it doesn’t suit you, just text or email to reschedule. Delivery date for out of stock items will vary and will not be next day.

Free nominated day delivery

Please note delivery and choice of dates for items on pre-order may vary.

Free Click & Collect to store

  • Pay online, collect in store for next day delivery
  • Order before 5pm for FREE delivery to one of 790+ stores
  • Choose your nearest store at the online checkout
  • You'll need photo ID and the card you used to pay when you collect your order

For full details on your deliveries, please visit our Help site.

The above services are available on all phones, Pay monthly SIM cards, free gifts and everything else over £50. Delivery is made by DPD. All non handset items under £50 are delivered by Royal Mail first class, and will not qualify for next day delivery guarantees or the above services.

These services are not available in certain remote locations. For remote locations, you should allow up to 1-2 working days and you may be charged extra.

These services are not available on Sundays and bank holidays.


Product purchased online

  • Most items can be returned or exchanged within 14 days of the date we first try to deliver your product
  • If something's not working, give us a call on 0870 111 6565^. We will tell you whether you are eligible for a return, exchange or repair.
  • If you have no reception on your new network, you can return your device within 14 days of the date we first tried to deliver it to you
  • Online purchases can also be returned to your nearest store

What do I need to return/cancel my order

  • Your product in its original condition and preferably its original packaging.
  • All the accessories and other content that came with the product.
  • Proof of purchase.
  • Any free gifts that came with the product.
  • Find your nearest store with our store locator.

Full information on the above returns policies is available on our Help site.

Mobile phone insurance by Geek Squad

Our insurance and 24/7 tech support gives you all the protection you need for your new mobile phone. With cover for theft, accidental damage and loss and our super simple claims process, ultra-speedy processing times and round-the-clock UK based tech support phone line to support you and your phone.

Upgrade application complete

Thanks for choosing to upgrade with Carphone Warehouse. If we need to carry out any more upgrade checks, we will contact you shortly.

Did you know?

Upgrade to EE to get 4G

Did you know Orange and T-mobile customers can upgrade to EE and get 4G. 4G gives you internet speeds five times faster than with the older 3G connection.

It’s perfect for streaming videos and music, and means web pages load instantly. You won’t be getting the most out of your new phone without a 4G tariff.

This store will become your default store for the 'deliver to store' option in the checkout process.

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BlackBerry Q5

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