Have you used a broadband speed test within the last six months? If not, you are among the 55 per cent who didn't know if their broadband speeds are above or below the UK's current average as they haven't used a speed checker throughout the last half a year, according to a recent study.
Ofcom has recently revealed that the average download speeds in the UK have gone up to reach a two-digit number, 12Mbps – check out the story here.
Have you signed up for a broadband bundle and feel that the speeds are too slow? It may be the first signal that you should think about getting an upgrade or switch to a different broadband provider.
These show you how fast you can download content from the web to your computer. They are measured in Megabits per second (Mbps). The higher your download speeds, the faster you can download files such as movies, music or photo albums from the internet.
These are often much slower than download speeds because providers focus on the more frequently used download speeds. These are also measured in Megabits per second (Mbps). Upload speeds tell you how fast you can place content on to the web, for example photo albums to Facebook or videos to your blog.
There is a list of things that has a direct effect on your broadband speeds. For example, if your household is quite far from your nearest exchange (the point where your internet connection originates from in your area), you will notice that your service runs slower than that of others closer to the exchange. This is because your home is further and the wiring has to extend further.
Another reason is peak hours. You have probably noticed that at certain times of the day your broadband connection runs slower than normal. The reason for this is that your provider slows down the speeds so that all of its internet users would get an equal service. Peak hours are between 5-9pm on a weekday.
If you notice that during peak hours your connection gets so slow it is practically unusable, it's a good idea to upgrade or switch to a better broadband deal as soon as possible. Why stay with a broadband service that is less than satisfactory? Households that are reluctant to switch or upgrade to a better deal are losing out hundreds of pounds a year without even realising it.
You can use our switching service – a better deal is just a phone call away. The service is quick, easy and hassle-free. Our friendly and independent team is available seven days a week on 0870 443 2031^.
If you'd like to look at deals yourself and check what services are available in your area, visit our home broadband page.
^Calls to this number may be free from a landline. Prices of calls from other providers may vary and from mobiles may cost significantly more. Calls may be recorded and/ or monitored.