Mandatory bolt-ons are essential services for your new phone, such as unlimited internet or email, which are added on to the base cost of your tariff and included in your monthly bill. They help you to make the most of your phone's great features.
This deposit applies to only certain Pay monthly deals. Instead of paying an upfront cost for your phone, the network just needs a small deposit.
You can pay by debit or credit card. Sorry, no cash or pre-paid cash card payments can be accepted.
You don’t need to do anything to claim the refund of your deposit. Your account will automatically be credited with the full amount of the deposit when you’ve had your contract for four months.
If you're looking to upgrade your Pay as you go phone, you can upgrade through our website. We have a quick and easy Pay as you go upgrade checker that will tell you whether or not you're eligible for upgrades online. Don't worry if you can't upgrade online, you can still go in store to check.
Here's how our upgrade checker works. Just type in your phone number and we'll send you a Pay as you go upgrade code via SMS in seconds. Type in your code, pop out your SIM card and enter the SIM serial number , select the network you are currently on, and you'll get the results straight away.
