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Welcome to the Carphone Warehouse Online Community
The Online Community is an outlet for you to discuss your technology, your experiences with it, and an opportunity for you to share your tech advice with others. Exchange tips, techniques and information on your device or gadget, learn from our Carphone Warehouse employees and Geek Squad Agents and get the best out of your technology.
To participate in the community, sign up here using your Facebook account or create a Carphone Warehouse Online Community account.
What’s the Carphone Warehouse Online Community and how does it work?
The Carphone Warehouse Online Community is basically a collection of bulletin boards that give users a place for discussion. Users can post questions and answers to problems they have, search for advice, and talk to people with similar interests. While anyone can browse and search forums for information, only registered users can post new comments.
What is my role in the Carphone Warehouse Online Community?
You are an essential cog in the Carphone Warehouse Online Community. By visiting and participating regularly in discussions, you’ll find help for your problems, but also be able to provide answers for others. This community is not just about knowledge; it should be fun, friendly and informative for all members.
How safe is the Carphone Warehouse Online Community?
When you contribute to any online community, you have to be aware that a lot of what you post can be viewed by everyone using the internet. Never provide personal details you wouldn’t want strangers to know. Information you shouldn’t provide on online communities includes:
- Your full name
- Your home phone number or mobile number
- Your address
- Any credit/debit card details
- Your order number
- Your IMEI number
Any details you submit in our forms will be kept safe and won’t be seen by other users.
Online Community Dos & Don’ts
|
DO |
DON’T |
|
Use a descriptive title for your discussions. |
Use vague discussion titles like “HELP!” |
|
Search for similar discussions before posting. |
Repeat information already provided. |
|
Ask for clarification when necessary. |
Make assumptions. |
|
Offer advice on your areas of knowledge. |
Offer advice on unfamiliar topics. |
|
Be as concise as possible. |
Overwhelm readers with information. |
|
Try to use correct spelling and grammar. |
Worry if your spelling isn’t perfect. |
|
Stay on topic. |
Stray off topic. |
|
Keep upbeat and positive. |
Insult products or people. |
|
Try to understand and respect opposing views. |
Argue with other posters. |
|
Act as you would in a store. |
Use foul language or slang. |
|
Contribute to discussions. |
Intentionally misrepresent yourself in the Carphone Warehouse Online Community. |
Be careful
We can’t guarantee the quality of what members post regarding technical troubleshooting; therefore please back up your phone before trying anything that could put your information at risk.
Post in the appropriate sub forums
We have sub forums for you to post your discussion in the most relevant area. If you don’t think your discussion fits in one of our sub forums, please post it in Online Community Feedback.
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