At Carphone Warehouse we strive to give you the best choice possible. This means we will work tirelessly to get the most network deals coupled with the widest selection of mobile devices from leading brands. Our latest effort sees us let you compare a wide range of different network and phone combinations with unlimited data. We offer the widest range of data tariffs, and have more unlimited data packages on contract and SIM-only than anyone else. |
We want to ensure you get what you want and need, which is why you can come to us for simple, impartial advice. Our in store staff are trained to understand the devices we stock, and are also given courses on customer interaction and finance regulations. They’re happy to help no matter what your query. Should you get really stuck with your device or have something technical, our Geek Squad agents are our technical experts.
It doesn’t stop there; we have plenty of online resources too. Device Advice is updated regularly to include almost every device we have sold, and gives advice and tips for using your device. We also set up regular Facebook™ and Twitter™ training sessions with our Geek Squad agents to highlight technical tricks and tips. |
We know that price is really important, and that's why we put so much effort into getting it right. Our Network Price Promise is our part of our commitment to finding you the best solution through great products, at great prices, supported by great service. We check and match the online and shop prices of the major networks weekly. We even match their sale prices. Even if you’ve got an older phone you want to sell on, our prices are hard to beat.
And don’t forget out free next day delivery service. This applies to all phones, tablets and anything over £50 so long as we’re delivering to a UK mainland address.
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We want to ensure you get the most out of your device, which is why we’ll be there to support you whenever you need it. From the moment you’ve decided what device you want, our expert Geek Squad agents will talk you through your new phone or tablet and help you get on the net, download your first app and customise everything the way you want. This is our free Walk Out Working service. After that we offer Geek Squad tech support and insurance so you won't be on your own if your mobile or tablet develops an unlikely fault. And it's available from as little as £13.99 per month.
Then there’s our free Upgrade Reminder Service that notifies you when you’re allowed to upgrade to a new mobile. This means you’ll know exactly when you can upgrade, letting you upgrade at the earliest possible opportunity. And when you need to upgrade, we’ll be there to give you free impartial advice. You can upgrade to any contract, any network, keep your number, have a choice of the latest phones with the best offers and even free gifts.
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