Introduction
O2 pay as you go mobile broadband offers you the convenience of no monthly bills and no long term commitment, plus unlimited access to over 7500 Wi-Fi hotspots in the UK with The Cloud and BT Openzone.

What's included?
O2 pay as you go mobile broadband offers you the flexibility to pay for your usage as you go, whilst still enjoying the benefit of unlimited access to over 7,500 wireless hotspots across the UK. You can buy mobile broadband access on a daily, weekly or monthly basis.

The Mobile Broadband Daily option gives you 24 hour access and costs £2 for 500MB + Unlimited Wi-Fi hotspot access. The Mobile Broadband Weekly option gives you 7 days worth of access and costs £7.50 for 1GB + Unlimited Wi-Fi. The Mobile Broadband Monthly option gives you access for 30 days and costs £15 for 3GB + Unlimited Wi-Fi.

Whatever you individual needs are, O2 pay as you go mobile broadband has the top up options to suit you. All you need to do is choose your modem, your preferred top-up option, plug in and you'll be connected in minutes. It's that easy!

Why O2?
O2 offers its mobile broadband customers free access to over 7500 Wi-Fi hotspots in the UK, in places like Pret a Manger and most Starbucks branches. All mobile broadband modems are plug and play, Mac & PC compatible and automatically connect to the fastest available network speed. O2 is renowned for its commitment and excellence in customer experience and service.

Geek Squad Insurance

Geek Squad are here to help you make the most of your technology. They can help you set up a new PC, remove viruses and other nasties from your laptop, get broadband up and running or get your mobile synced, Geek Squad are here to help.

Geek Squad Protect
Insurance that walks the walk.

If a Geek Squad Agent was without their computer or USB modem for even a second, they simply couldn't go on. And so, to make sure you never have to feel at a loss if yours is stolen or damaged, we've created Geek Squad Protect. For just pence a day, it not only gives you the peace of mind of knowing your technology is protected, it also offers you email advice from our technology experts.

Here's the support bit:

• Email Geek Squad for technology support and we will endeavour to answer you within 24 hours.
• Emergency loan USB modem with £10 credit should your internet connection fail.
• 20% off the service price of home visits.

Here's the insurance bit:

• Insurance against theft.
• Insurance against accidental damage.
• Family cover - insurance for family members who have permission to use your computer or USB modem.

You can select to order Geek Squad Protect in the shopping basket when you order any mobile broadband deal.

Click here for terms & conditions http://www.geeksquad.co.uk/misc/misc.aspx?id=248

Geek Squad Tech Support
For 24p a day it's powerful stuff.

When it comes to giving you technology support, Geek Squad Agents are made of pretty strong stuff. We offer you 24/7 unlimited telephone technology support for one computer and two peripherals (that's anything connected to your computer I.e. scanner, printer, mp3 player).

And to make Geek Squad Tech Support even more powerful, we've included these two extra benefits for you:

• 20GB of online data backup: This is a way for you to safely store and share your files online. These files can be anything from your favourite photos to important emails.
• >Anti-virus and spyware protection: To detect, block and remove spyware, viruses and unwanted software from your computer. So you can confidently use the internet knowing hackers can't get access to your computer.

To take out Geek Squad Tech Support visit www.geeksquad.co.uk or call 0800 049 6190.

Click here for terms & conditions http://www.geeksquad.co.uk/misc/misc.aspx?id=248.

14 Day Returns Policy

• Check for proof of purchase (till reciept)
• If not sold through your chain direct customer to originating POS
• If sold through your chain check contents of the associated equipment are all present
• Call O2 Customer service on 0800 230 02 02 to cancel service for customer (you will need customer to verify so that data protection act is not compromised)
• Confirm with O2 CSA if service has been ordered if no end call and refund USB modem
• Confirm with O2 CSA on phone if cancellation has been initiated already and if not inform O2 CSA of amount refunded to customer in store and initiate cancellation of service end call
• Inform customer that service charges will be refunded via DD into their registered bank account
• Return O2 USB Model to O2 Supply Chain via usual process

Faulty Returns

• Check for proof of purchase (till reciept)
• If not sold through your chain direct customer to originating POS
• Accept all returns for replacement within the warrenty period only
• O2 PAYG MBB – 12 Months from purchase date
• O2 CONTRACT MBB – The length of the contract
• If sold through your chain call O2 Customer Service on 0800 230 0202 and ensure customer has not been disconnected
• If sold through your chain check contents are all there
• USB Modem
• USB Modem Lid
• Replace customers USB modem
• Send the returned O2 USB Mobile Broadband Modem back to O2 Supply Chain via BAU process

Terms and conditions:
O2 Mobile Broadband: Subject to status. Pay Monthly subject to credit check, Direct Debit payment and 1,18 or 24-month minimum term. Pay & Go Mobile broadband Access will last for the specified duration (daily, weekly or monthly) or until the specified data allowance is reached only, whichever is sooner. An equipment charge may apply. Speeds subject to network coverage and location. UK only. Pay Monthly usage above specific monthly tariff data allowance is charged at 19.6p per MB. O2 Mobile Broadband for Business: Subject to status, credit check, and 1, 12, 18 or 24-month minimum term. An equipment charge may apply. Speeds subject to network coverage and location. UK only. Usage above specific monthly tariff data allowance is charged at 15p (ex. VAT) per MB. Usage whilst abroad is subject to additional charges. 4 month subscription discount offer for a limited time only, subject to availability, 3GB/24 month minimum term contracts only, normal subscription charges apply after month 4. Excessive usage policy & terms apply, see www.o2.co.uk for details.

Discount on O2 Home Broadband available only when taken with an O2 Mobile Broadband contract at £14.69 per month and only continues to apply while O2 Mobile Broadband subscription is maintained. Discounted O2 Home Broadband will continue for 12 months after which standard rates will automatically be charged. O2 Reserves the right to withdraw this offer at any time. Offer only available with certain O2 Mobile Broadband devices. Terms apply for O2 Mobile Broadband and O2 Home Broadband services, see www.o2.co.uk for details.