Wide range of technology
Great range of computing and accessories
Call FREE 0800 049 6250
Basket (0)
Search Now

What do I need to get ready for Trade-in?

Backup your iPhone

Backup your iphone Backup your media


  1. The first step in backing up your iPhone is to download and install iTunes from the Apple website - https://www.apple.com/itunes/download/
  2. Press the iTunes menu button in the top-left corner of the iTunes window and click on Store.
  3. Select Sign in and enter your Apple ID and password when prompted.
  4. On your iPhone, we'll now need to disable iCloud. Find and tap on the Settings icon.
  5. Scroll down until you find iCloud, then touch it to continue.
  6. Press Backup & Restore.
  7. Disable the iCloud backup.
  8. Make sure that iTunes is still open on your computer, then plug in your iPhone using the provided USB charging cable.
  9. You may be asked if you trust this computer. This is to prevent your data ending up on someone else's computer by mistake. Click Yes to continue.
  10. In the upper-right corner of iTunes, press the iPhone button to view the summary page for your iPhone.
  11. From the summary page, click on Backup.
  12. If you're asked to transfer purchases, agree. This keeps any purchased apps or music in your iTunes library for safe keeping.
  13. Once your backup is complete you will see today's date listed under Latest backup.
By using this site, you agree we can set and use cookies. For more details of these cookies and how to disable them, see our cookie policy.
© Dixons Carphone PLC 2016
The Carphone Warehouse Ltd is authorised and regulated by the Financial Conduct Authority. Registered Office: 1 Portal Way, London W3 6RS, Registered in England No. 2142673.